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Job Title:
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TSMO Program Manager
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Job Category:
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☒Management
☐Engineering
☐Specialist
☐Systems and Data Management
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Minimum Years of Experience/Position Level:
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10 or More Years/Senior-Level
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Applicable to:
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☒DOT
☒County
☒City
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☒MPO
☐Private
☒Toll Agency
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General Summary of Position / Purpose of Position
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This position is a professional, licensed transportation engineer that provides advanced engineering and technical guidance for the Transportation System Management and Operations (TSMO) Office.
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Roles and Responsibilities
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1.0 Managerial
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% of Time
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- Direct and supervise staff.
- Meet regularly with employees to assign work, establish work objective and timelines to ensure working objectives are met.
- Evaluate employees’ performance, during established time frames, throughout the year and at formal review periods.
- Motivate and train and/or ensure required training is available for staff.
- Communicate regularly with direct reports, both individually and in staff meetings.
- Develop and apply policies and procedures that support the advancement of TSMO in the daily activities of the agency.
- Ensure that all the paperwork required for processing pay documents and human resource matters, including performance appraisals, disciplinary actions, filing vacant positions and separations, are completed accurately and processed in a timely manner.
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20%
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2.0 Strategic Planning
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% of Time
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- Execute the Statewide TSMO Strategic Plan.
- Develop and implement TSMO business and related plans to guide resource allocation and achieve unit performance targets.
- Collaborate with others in plan development, reporting plan results, linking performance targets to specific, measurable, achievable, relevant, time-bound, (SMART) objectives in staff expectations, identifying and making resource recommendations.
- Ensure funding and resources are utilized in the most cost effective and beneficial manner.
- Ensure the most current program elements, performance measures and functions are being implemented.
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20%
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3.0 Customer Service
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% of Time
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- Participate in meetings, on committees, task teams and other groups with internal and external customers to represent TSMO interests.
- Maintain professional contact with elected officials, private companies, public, government agencies, and officials doing business with the State.
- Promote good public relations with the persons contacted while adhering internal policies.
- Provide accurate and timely responses to the public, contractors, and other department personnel.
- Promote the resolution of outstanding technical and contractual issues.
- Communicate effectively (strong written and verbal communication skills) and work well with team members from diverse technical backgrounds.
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20%
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4.0 Project Management
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% of Time
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- Develop and manage consultant contracts and other types of agreements that support TSMO functions and/or relate to performance targets.
- Develop documentation for contract funding, request for proposal (RFP) and related documents, participation on technical review committees (TRC), evaluation of contract work products, consultant evaluation and invoice processing approval.
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20%
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5.0 Technical
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% of Time
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- Act as a technical advisor on the use of traffic engineering, intelligent transportation system (ITS), and tolling standards, policies and best practices to other departments, local governments, and agencies.
- Advocate for the appropriate traffic engineering countermeasures during the planning, design and construction phase of highway projects as appropriate.
- Participate on committees, task teams and in other groups as needed.
- Oversee lead team / group activity, documenting results and related presentations as necessary.
- Sign and seal technical reports, specifications, documents, etc.as required.
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20%
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6.0 Other
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% of Time
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- Perform other duties as required.
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5%
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Education
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☐High School Degree
☐Technical Degree/Associate Degree
☐Bachelor’s Degree in Related Field
☒Bachelor’s Degree in Engineering
☐Bachelor’s Degree in Computer Science
☐Bachelor’s Degree in Business
☐Bachelor’s Degree in Environmental Science
☐Bachelor’s Degree in Science, Economics, Statistics, or another Quantitative Field
☐Master’s Degree in Engineering
☒Master’s Degree in Engineering (preferred but not required)
☐Master’s Degree in Quantitative Field (preferred but not required)
☐PhD in Civil Engineering, Transportation Engineering, Electrical or Computer Engineering, Computer Science, or related field (preferred but not required)
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Certificates, Licenses, Registrations
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☐Registered Engineer in Training
☒Registered Professional Engineer
☐Professional Traffic Operations Engineer
☐Certified Information Systems Security Professional
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