These seven customizable tools are designed to facilitate agency communication about TSM&O to three target audiences:
- Decision Makers – includes policy decision makers and any staff that recommend funding allocations to policy makers
- Implementers – includes all functional area practitioners that plan, design, implement, or operate TSM&O improvements or services
- Travelers – includes passenger and freight users of the transportation system
Customize these tools to your agency’s context and branding:
![](/sites/default/files/styles/150x200/public/2022-08/SHRP2-L17-Operations-CEO-Presentation-Ops-in-21st-Century-DOT.jpg?itok=4nUnAqJQ)
Use this presentation to help educate DOT decision makers and make the case for increased TSM&O investment to reduce congestion, improve safety
![](/sites/default/files/styles/150x200/public/2022-08/SHRP2-L17-Operations-CEO-Presentation-A-Vital-Role-for-MPOs.jpg?itok=Kh4boUMa)
Use this Presentation to help educate Metropolitan Planning Organization decision makers and make the case for increased TSM&O investment to re
![](/sites/default/files/styles/150x200/public/2022-08/2.jpg?itok=TRrZt2m1)
Use this presentation to introduce the basic concepts of TSM&O to practitioners and encourage them identify and use existing data and resources
![](/sites/default/files/styles/150x200/public/2022-08/3.jpg?itok=vcyzhS41)
Customize this brochure to inform the traveling public about what your agency is doing to improve reliability by applying TSM&O strategies—and
![](/sites/default/files/styles/150x200/public/2022-08/4.jpg?itok=2K6IN9pd)
Customize this fact sheet to inform agency implementers about TSM&O strategies and how collaboration and demonstrating results are keys to succ
Tailor this draft editorial using local context to broaden the public’s understanding of your agency’s responsibility for TSM&O activities and
Use these talking points to quickly communicate the value of TSM&O to the public, freight providers, or emergency management. Tailor them to yo