NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

Making a TSMO Program the Lifeblood a DOT

Background The Maryland DOT State Highway Administration (MDOT SHA) has become an industry example of how an agency can adapt to a changing transportation environment that fully commits to Transportation Systems Management & Operations (TSMO) principles. The TSMO Strategic Implementation Plan... Learn More

Incident Management Assistance Patrol (IMAP) Certification

In This Case Study You Will Learn Th e primary services provided by IMAP drivers include the detection of incidents, removal of vehicles and debris from travel lanes, deployment of emergency traffic control, and assistance of stranded motorists. The certification program currently certifies all... Learn More

Florida Department of Transportation Capability Maturity Model Self-Assessment Survey

In This Case Study You Will Learn: The Florida Central Office reorganized from an ITS office to TSMO office in 2015. Florida developed a “crosswalk” for performance measures that shared commonalities between TSMO (recurring and non-recurring congestion) and Capacity (recurring congestion). TSMO is... Learn More

Transportation Systems Management and Operations Strategic Plan

In This Case Study You Will Learn: Three distinct sets of goals were identified around (1)existing work, (2) enhanced or focused work, and (3) via implementation of new strategies. The TSMO plan incorporated connected vehicle pilot projects. Mainstreaming TSMO in all districts was also a major... Learn More

New Jersey Dot TIM Portal

IN THIS CASE STUDY YOU WILL LEARN: The New Jersey DOT and New Jersey State Police have partnered on traffic incident management since 1993, with a formal TIM program created in 2014. The development of the TIM portal not only allowed for a central clearinghouse of information for all agencies... Learn More

US Route 1 Hard Shoulder Running

In This Case Study You Will Learn New Jersey DOT identified lane reduction as the main contributor to congestion on a key corridor. Hard should running was piloted as the solution to reduce congestion and improve travel times through the US Route 1 corridor. A measurable decrease in travel times... Learn More

NJDOT Data Driven Approach To Traffic Signal Upgrades

In This Case Study You Will Learn The New Jersey Department of Transportation (NJDOT) maintains and operates more than 2,500 signalized intersections. NJDOT’s Transportation Mobility Division identified the need to develop a tool to both manage signals maintenance and their lifecycle. Development... Learn More

Response to Multiple Vehicle Crash Using Traffic Management Center in Downtown Denver

In This Case Study You Will Learn: Recent adoption of TSMO philosophies allow Denver TMC to be able to actively monitor and manage the impacts of the crash and Interstate closure. Improvement included information dissemination and increased situational awareness The Denver TMC was able to reduce... Learn More

Performance Based Needs Based Maintenance Budget

In this Case Study You Will Learn: A needs based budget (NBB) system has been applied internally to all of Arizona DOT Visual performance measures allow ADOT to make data-driven decisions based on the most recent data available. The NBB process specifically aligns with Arizona’s Lean Management... Learn More

Traffic Incident Management from Good to Great

IN THIS CASE STUDY YOU WILL LEARN Florida was among the first states in the nation where integration of state police computer-aided dispatch (CAD) and RTMC software occurred, which continues to this day. FDOT’s safety service patrol program, known as the Road Rangers, patrols more than 1,500... Learn More