CEO Briefing Book on Effective Operations Improvement Strategies


Issue Date: 2014-12-31

Overview: Many key decision makers in transportation—whether elected or appointed—have a modest background in transportation. It is important to provide them with information that presents the payoffs from increased program attention and investments in TSM&O.

This CEO Briefing Book documents project success stories from the implementation of operational improvements for a range of state and regional contexts across the United States. They provide compelling examples that demonstrate the advantages of investing in operational improvements. Each project success story includes a brief summary of the problem, solution, results, cost, “what's in it for me,” resource links, and contact information.

Source Organization Location: Washington, DC

Operations Area of Practice: Communicating Reliability Information, Cost / Benefit Analysis

Organizational Capability Element: Economic Analysis of Reliability/Costs and Benefits, Outreach & Marketing

Content Type: FAQs / Benefits Brochure

Role in Organization: CEO / GM / Commissioner, Director / Program Manager, Principal Engineer, Senior Engineer, Senior Manager

Maturity Level of Program: Assessment (L1), Deployment (L3), Development (L2), Monitoring (L4)

Objective: Available Tools, Justification