NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

Regional Traffic Management Center Traveler Information Website

IN THIS CASE STUDY YOU WILL LEARN: 1. How partners worked together across boundaries to build a real-time traveler information website for the region. 2. How working with a vendor, they were able to use vast amount data streams to provide RTMC functionality to the outside world. 3. The traveler... Learn More

Partnerships Transforming Communication and TSMO

IN THIS CASE STUDY YOU WILL LEARN: 1. How a multi-modal agency with some of the busiest transportation facilities in the world approaches Communication and TSMO. 2. How PANYNJ developed its strategies and partnerships to deploy effective TSMO. 3. Communicating TSMO-related data and information... Learn More

Nevada Traffic Incident Management (TIM) Coalition Hosts Las Vegas Valley Hands-On TIM Excercises

IN THIS CASE STUDY YOU WILL LEARN: How the relationship between traffic crashes, incident response and clearance, as well as effective communications helped to drive the early success of Nevada’s TIM Program. Why the multi-agency TIM training helped participants find solutions to overcome... Learn More

Hurricane Irma Evacuees Use of Florida 511

IN THIS CASE STUDY YOU WILL LEARN: 1. Florida’s 511 system is bilingual, providing information in English and Spanish via social media and their website. 2. Live camera feeds allowed hurricane evacuees to see road conditions on their planned routes. 3. The 511 system messages were seen over 200... Learn More

Live 511 Call Center Created Between North Carolina DOT and Correctional Institute for Women

IN THIS CASE STUDY YOU WILL LEARN : 1. How NCDOT avoided a large expense in replacing the aging 511 system. 2. How partnering with the Correctional Institute provided cost savings and resulted in improved customer service. 3. The opportunity provided needed skills to inmates about to reenter the... Learn More

511PAConnect: Two-Way Direct Emergency Communication for Stranded Travelers

IN THIS CASE STUDY YOU WILL LEARN: 1. The need for a two-way communications system and the planning required. 2. How the two-way communications system was implemented. 3. How 511PAConnect was effectively communicated to the public. BACKGROUND In January 2016, Winter Storm Jonas caused hundreds of... Learn More

TSMO Strategies and Implementation Across Caltrans

In This Case Study You Will Learn Efforts to align Caltrans) with TSMO principals began in early 2013 with a multi- agency workshop at the FHWA California Division Office, followed by a more focused workshop in Caltrans District 7. Addressing the organizational structure and makeup was a major... Learn More

Mainstreaming TSMO

IN THIS CASE STUDY YOU WILL LEARN: District 4 developed a TSMO Master Plan to identify appropriate TSMO strategies for their corridors. State highways and arterials were addressed in the Master Plan. Coordination with other Districts and MPOs was essential to mainstreaming TSMO. Background Traffic... Learn More

Thermal Imaging Wrong Way Vehicle Detection System

IN THIS CASE STUDY YOU WILL LEARN: How the coordinated use of thermal imaging cameras, software and processes can detect wrong way vehicles for quick alerts and response. How agencies partner together to be an effective team. How the system creates data for research to prevent future wrong way... Learn More

Development and Maintenance of TSMO Implementation and Strategic Plan

IN THIS CASE STUDY YOU WILL LEARN: 1. How maintaining a TSMO Strategic Plan supports agency direction. 2. How to develop TSMO business case studies that address different audiences 3. How to promote TSMO among different constituencies BACKGROUND Although maintenance and operations services in... Learn More