NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

Performance-based Online Prioritization Tool for Signal System Retiming Program

In This Case Study You Will Learn North Carolina utilized statewide probe-based travel time data to inform signal retiming process. The guiding principle for the revised prioritization framework and tool was tying metrics to actionable items. The web-based prioritization tool incorporates travel... Learn More

Incident Management Assistance Patrol (IMAP) Certification

In This Case Study You Will Learn Th e primary services provided by IMAP drivers include the detection of incidents, removal of vehicles and debris from travel lanes, deployment of emergency traffic control, and assistance of stranded motorists. The certification program currently certifies all... Learn More

Florida Department of Transportation Capability Maturity Model Self-Assessment Survey

In This Case Study You Will Learn: The Florida Central Office reorganized from an ITS office to TSMO office in 2015. Florida developed a “crosswalk” for performance measures that shared commonalities between TSMO (recurring and non-recurring congestion) and Capacity (recurring congestion). TSMO is... Learn More

Transportation Systems Management and Operations Strategic Plan

In This Case Study You Will Learn: Three distinct sets of goals were identified around (1)existing work, (2) enhanced or focused work, and (3) via implementation of new strategies. The TSMO plan incorporated connected vehicle pilot projects. Mainstreaming TSMO in all districts was also a major... Learn More

US - 23 Flex Route Project

IN THIS CASE STUDY YOU WILL LEARN: MDOT developed specialized training for Flex Route Operators as well as eleven Quick Reference Guides. Along with the Flex Route system, MDOT incorporated other safety innovations and multi-modal opportunities into the project. The Flex Route improved system... Learn More

Tennessee Advanced Traffic Incident Management Training

IN THIS CASE STUDY YOU WILL LEARN: 1. Trainers in Tennessee delivered the basic traffic incident management course to more than 113,000 emergency responders from 2013 to July 2015. 2. The Tennessee Department of Transportation (TDOT) and Tennessee Highway Patrol set out to create an advanced course... Learn More

Super Bowl XLVIII: Touchdown for TSMO

IN THIS CASE STUDY YOU WILL LEARN: 1. This was the first “mass transit” Super Bowl with very few parking spots and no tailgating or drop-offs allowed. 2. That with NJDOT and NJSP as co-leaders, a core team of stakeholders including police, consultants, the Super Bowl host committee and partner... Learn More

Innovative and Unique Features of the Regional System Management and Operations

IN THIS CASE STUDY YOU WILL LEARN: 1. By 2030, the MAG regions’ roadways will grow by 35%. 2. How the plan identified priority arterial corridors as regionally significant based on a data-driven assessment using safety, reliability, and vehicle-miles-traveled as criteria. 3. The operations plan... Learn More

Advancing TSMO in California – Improving Caltrans TSMO Capabilities

IN THIS CASE STUDY YOU WILL LEARN: 1. Caltrans has been using SHRP2 products to advance their TSMO program. 2. Initial capability maturity model (CMM) workshops determined that given California’s size, a concentrated or tailored TSMO approach would be needed for regional implementation. 3. The... Learn More

A Collaborative Effort to Develop the Nevada DOT Comprehensive Business Case

IN THIS CASE STUDY YOU WILL LEARN: 1. How Nevada’s initial capability maturity model (CMM) workshop indicated there was a need for a much stronger understanding of TSMO within the agency, which led to the development of a Comprehensive TSMO Business Case. 2. The first step in developing the TSMO... Learn More