NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.
Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.
Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.
Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.
Resilience and TSMO Peer Exchange Report
- Georgia DOT
- NOCoE
- Peer Exchange Report
- Planned Special Event Management
- Planned Special Events Traffic Management
- Publications
- Risk Management
- Road Weather Management
- Traffic Incident Management
- Transportation Management Centers
The National Operations Center of Excellence (NOCoE) hosted the TSMO for Resiliency Peer Exchange on June 23, 2026, a virtual gathering, to examine how transportation systems management and operations (TSMO) practices support the resilience of the transportation system. Participants included stat
Central Texas Construction Partnership Program - Construction Data Platform, Work Zone Management Tool, and CTX Go Application — Texas DOT
- Case Study
- Case Study
- Data and Information Gathering
- NOCoE
- Planned Special Event Management
- Planned Special Events Traffic Management
- Texas DOT
The Central Texas Construction Partnership Program (CPP) unites the region's seven transportation agencies behind a single, data-driven approach to managing an unprecedented wave of construction, including more than 35 major projects and over $20 billion in infrastructure investment planned acros
Coordinated Incident and Corridor Management Across Agencies — Florida DOT
- Case Study
- Case Study
- Data and Information Gathering
- Florida DOT
- NOCoE
- Planned Special Event Management
- Planned Special Events Traffic Management
The Florida Department of Transportation (FDOT) District 4 operates a coordinated, multi-agency Traffic Incident Management (TIM) program designed to improve safety, reliability, and operational readiness across regional corridors. The program integrates Road Rangers, the Florida Highway Patrol (
AI for TSMO Peer Exchange Report
- NOCoE
- Peer Exchange Report
- Planned Special Events Traffic Management
- Publications
In May 2026, the National Operations Center of Excellence (NOCoE) brought 20 transportation agencies and national partner organizations to Sacramento for two days of candid, working-level conversation about the use of artificial intelligence (AI) in transportation systems management and operation
Connecticut Department of Transportation HOC Performance Dashboard — Connecticut DOT
- Case Study
- Case Study
- Connecticut DOT
- Data and Information Gathering
- NOCoE
- Planned Special Event Management
- Planned Special Events Traffic Management
The Connecticut Department of Transportation (CTDOT) partnered with Arcadis to build the Highway Operations Center (HOC) Performance Dashboard, a centralized, role-based decision-support platform that consolidates eight statewide operational datasets — incident data, travel time and reliability m
GDOT/ARC Joint Data Program Capability Maturity Enhancements — Georgia DOT
- Case Study
- Case Study
- Georgia DOT
- NOCoE
- Planned Special Event Management
- Planned Special Events Traffic Management
In 2021, the Atlanta Regional Commission (ARC) and Georgia DOT (GDOT) launched the Joint Agency Data Acquisition and Management Program (the Program) to jointly fund and manage transportation data, standardize analytics, eliminate duplication, and reduce costs. The Program grew to serve
Integrated TSM&O Governance and Regional ITS Systems Engineering — Florida DOT
- Case Study
- Case Study
- Connected Vehicles
- NOCoE
- Planned Special Event Management
- Planned Special Events Traffic Management
The Florida Department of Transportation (FDOT), District 4 operates a regionally integrated Transportation Systems Management and Operations (TSM&O) program that combines governance, performance measurement, and systems engineering to deliver interoperable operations across local Transportat
Traffic Management Center Interoperability — North Carolina DOT
- Case Study
- Case Study
- Connected Vehicles
- NOCoE
- Planned Special Event Management
- Planned Special Events Traffic Management
The North Carolina Department of Transportation (NCDOT) manages the second-largest roadway network in the U.S., coordinating traffic operations across 14 divisions through a Statewide Transportation Operations Center (STOC) and five regional Traffic Management Centers (TMCs). To harmonize these c
NOCoE Best Practices: Resiliency in Operations
- Best Practice
- Best Practice
- Education, Training & Professional Activities
- NOCoE
- Publications
- Recruitment and Retention
- Staff Development
Resiliency of the transportation system has many facets that affect Transportation Systems Management and Operations (TSMO) in both asset development and implementation as well as execution of activities to respond and mitigate events. The term resiliency can be defined in a number of different w
Connected Vehicles Guidance Document (Lessons Learned and Best Practices) — Florida DOT
- Case Study
- Case Study
- Connected Vehicles
- NOCoE
- Planned Special Event Management
- Planned Special Events Traffic Management
Florida DOT (FDOT) developed the Connected Vehicles Lessons Learned & Best Practices (CV LL&BP), a 117-page guidance document that institutionalizes statewide processes for mainstreaming vehicle-to-everything (V2X) deployments within Florida's Transportation Systems Management & Opera