NOCoE TIM Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Below are a list of all case studies related to traffic incident management, including response to major incidents and hurricanes.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

All NOCoE case studies are available here.

Incident Management Assistance Patrol (IMAP) Certification

In This Case Study You Will Learn Th e primary services provided by IMAP drivers include the detection of incidents, removal of vehicles and debris from travel lanes, deployment of emergency traffic control, and assistance of stranded motorists. The certification program currently certifies all... Learn More

Incident Management Assistance Patrol (IMAP) Certification

In This Case Study You Will Learn Th e primary services provided by IMAP drivers include the detection of incidents, removal of vehicles and debris from travel lanes, deployment of emergency traffic control, and assistance of stranded motorists. The certification program currently certifies all... Learn More

Response to Multiple Vehicle Crash Using Traffic Management Center in Downtown Denver

In This Case Study You Will Learn: Recent adoption of TSMO philosophies allow Denver TMC to be able to actively monitor and manage the impacts of the crash and Interstate closure. Improvement included information dissemination and increased situational awareness The Denver TMC was able to reduce... Learn More

Response to Multiple Vehicle Crash Using Traffic Management Center in Downtown Denver

In This Case Study You Will Learn: Recent adoption of TSMO philosophies allow Denver TMC to be able to actively monitor and manage the impacts of the crash and Interstate closure. Improvement included information dissemination and increased situational awareness The Denver TMC was able to reduce... Learn More

Traffic Incident Management from Good to Great

IN THIS CASE STUDY YOU WILL LEARN Florida was among the first states in the nation where integration of state police computer-aided dispatch (CAD) and RTMC software occurred, which continues to this day. FDOT’s safety service patrol program, known as the Road Rangers, patrols more than 1,500... Learn More

Strategic Planning to Improve Mobility and Safety for the Connecticut-New Jersey- New York Region

In This Case Study You Will Learn The Strategic Plan identified four regional goals; Regional Coordination, Sustainability, Performance Measurement and Management and Planning for the Future. The TRANSCOM Operations Information Center (OIC) works to employ the TSMO solutions identified as a part of... Learn More

Strategic Planning to Improve Mobility and Safety for the Connecticut-New Jersey- New York Region

In This Case Study You Will Learn The Strategic Plan identified four regional goals; Regional Coordination, Sustainability, Performance Measurement and Management and Planning for the Future. The TRANSCOM Operations Information Center (OIC) works to employ the TSMO solutions identified as a part of... Learn More

Tennessee Advanced Traffic Incident Management Training

IN THIS CASE STUDY YOU WILL LEARN: 1. Trainers in Tennessee delivered the basic traffic incident management course to more than 113,000 emergency responders from 2013 to July 2015. 2. The Tennessee Department of Transportation (TDOT) and Tennessee Highway Patrol set out to create an advanced course... Learn More

Super Bowl XLVIII: Touchdown for TSMO

IN THIS CASE STUDY YOU WILL LEARN: 1. This was the first “mass transit” Super Bowl with very few parking spots and no tailgating or drop-offs allowed. 2. That with NJDOT and NJSP as co-leaders, a core team of stakeholders including police, consultants, the Super Bowl host committee and partner... Learn More

Waycare Platform Deployment in Southern Nevada Traffic Management Center

IN THIS CASE STUDY YOU WILL LEARN: 1. All four agencies managing operations in Southern Nevada contributed to the development of the Waycare Platform to advance operations. 2. A decrease in response time was seen in the first few weeks of the pilot program. 3. How the Waycare system automates... Learn More