Traffic incident management (TIM) is the backbone of transportation systems management and operations (TSMO). TIM programs significantly reduce travel delay and non-recurring congestion, improve responder and traveler safety, support energy savings and better air quality, and more. TIM programs include elements such as development of unified policies, procedures, operations and / or communication systems among TIM responders; the application of advanced technologies to improve traffic incident detection, response, and clearance; safety service patrols and prepositioning of TIM equipment; interdisciplinary training including implementation of the National TIM Responder Training program, in traffic control, improved and incentivized towing procedures and practices; and traveler information.
National Traffic Incident Response Awareness Week is November 9-15
This week is chance for all responder communities to individually and jointly make a difference by teaching each other, and the motoring public, about our common goal and responsibility to one another.
Join the planning calls to hear what agencies are doing to honor responders and increase awareness to the public and to report on your own activities for this important week.
Future Planning calls will take place:
Please join these calls to let us know what your agency will be doing.
Talking TIM Webinar Series by FHWA
The Talking TIM webinar series brings to your desk the great and varied work happening on the ground and around the country in traffic incident management. Topics touch on issues of relevance for TIM executives, managers, operators, and responders. Be sure to tune in to each session for ideas, tools, and resources to support and advance safe and quick clearance of roadway incidents. The series is sponsored by the Federal Highway Administration (FHWA) in cooperation with the National Operations Center of Excellence.
The Talking TIM Series is held on the 4th Wednesday of every month. Check the calendar for all upcoming webinars and register for free.
All previous Talking TIM webinars can be found here.
The NOCoE Case Study program captures the best TSMO practices, strategies, and program improvements from around the country, including key TIM practices. The NOCoE knowledge center can point you to these case studies, and a few are copied below.
NOCoE has teamed up the Federal Highway Administration to connect the traffic incident management knowledge management system with the NOCoE website. That means, anytime you search our knowledge center, you can access the TIM KMS by just clicking on the link below.