Traffic Incident Management

Traffic incident management (TIM) is the backbone of transportation systems management and operations (TSMO). TIM programs significantly reduce travel delay and non-recurring congestion, improve responder and traveler safety,  support energy savings and better air quality, and more.

TIM programs include elements such as development of unified policies, procedures, operations and communication systems among TIM responders; the application of advanced technologies to improve traffic incident detection, response, and clearance; safety service patrols and prepositioning of TIM equipment; interdisciplinary training including implementation of the National TIM Responder Training program, in traffic control, improved and incentivized towing procedures and practices; and traveler information. This site includes information related to:

• The Talking TIM webinar series is held on the 4th Wednesday of every month. Check the calendar for all upcoming webinars and register for free. All previous Talking TIM webinars can be found here.
• The  Crash Responder Safety Week planning webinars, which take place May through November.
• TIM Case Studies developed by NOCoE.
• TIM performance measure case studies can be found on the NCHRP TIM Performance Measures site hosted by the TIM Network.
• Additional TIM publications are available on the FHWA Operations site.
• The Traffic incident management knowledge management system.