NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.
Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.
Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.
Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.
Using Design Thinking for Leading TSMO in DOTs
- 2019
- Associate Engineer
- CEO / GM / Commissioner
- Director / Program Manager
- Engineer
- Learning
- NOCoE
- Networking
- Presentation
- Presentation
- Principal Engineer
- Researcher/Academic
- Senior Engineer
- Webinar
- Webinar
- Webinar
:
With a focus on the people they're serving, government agencies are embracing an approach called Design Thinking that helps them create human-centered products, services, and processes. Design Thinking is about the way organizations ask que
2019 Operations and Maintenance Peer Exchange
- 2019
- Active Management and TSMO
- Active Traffic Management (ATM)
- Best Practice
- Best Practice
- Equipment Management
- Event
- Maintenance and Operations
- Maintenance and Operations
- Meeting
- NOCoE
- Publications
- Sign Maintenance and Replacement
- Traffic Incident Management
- Traffic Incident Management
- Work Zone Management
- Work Zone Management
- Work Zone Traffic Management
- Work Zone Traffic Management
- Workshop
- Workshop
On June 11-12th, 2019, the National Operations Center of Excellence held a Maintenance Peer Exchange in Montgomery, Alabama. Hosted by the Alabama Department of Transportation, the purpose of the peer exchange was to facilitate knowledge transfer between state DOT operations and maintenance pract
Supplementary Resources for 2019 Operations and Maintenance Peer Exchange
- 2019
- Active Management and TSMO
- Active Traffic Management (ATM)
- Best Practice
- Best Practice
- Equipment Management
- Event
- Maintenance and Operations
- Maintenance and Operations
- Meeting
- NOCoE
- Sign Maintenance and Replacement
- State DOTs
- Traffic Incident Management
- Traffic Incident Management
- Webinar
- Work Zone Management
- Work Zone Management
- Work Zone Traffic Management
- Work Zone Traffic Management
- Workshop
- Workshop
On June 11-12th, 2019, the National Operations Center of Excellence held a Maintenance Peer Exchange in Montgomery, Alabama. Hosted by the Alabama Department of Transportation, the purpose of the peer exchange was to facilitate knowledge transfer between state DOT operations and maintenance pract
A Collaborative Effort to Develop the Nevada DOT Comprehensive Business Case
- Case Studies
- Case Studies & Lessons Learned
- Case Study
- Leadership/Championship
- NOCoE
- Program Status/Authorities
1. How Nevada’s initial capability maturity model (CMM) workshop indicated there was a need for a much stronger understanding of TSMO within the agency, which led to the development of a Comprehensive TSMO Business Case.
2. The first step in develop
Advanced Planning for Labor Day Closure of Mackinac Bridge
- Case Studies
- Case Studies & Lessons Learned
- Case Study
- Freeway Operations
- NOCoE
- Planned Special Event Management
- Planned Special Events Traffic Management
- Planning for Operations
- Public safety agency collaboration
1. How long-term planning and inter-agency coordination prevented congestion during the closing of a major bridge.
2. Why public communications is an essential method to managing congestion during a special event.
3. How a strategic communications pla
NOCoE Agency Engagement Report 2017-2018
- Leadership/Championship
- NOCoE
- Program Status/Authorities
- Programming/Budget/Funding
- Publications
- State-of-the Practice
- Technology Tracker
During the period of May 2017 to October 2018, the National Operations Center of Excellence (NOCoE) visited the Maryland, Iowa, Washington State, Colorado, and Arizona Departments of Transportation (DOT) to interview senior Transportation Systems Management and Operations (TSMO) officials and the
Waycare Platform Deployment in Southern Nevada Traffic Management Center
- 2019
- Automatic Vehicle Location (AVL)
- Case Studies
- Case Studies & Lessons Learned
- Case Study
- Emergency Transportation Operations
- Emergency Transportation Operations
- Emergency Transportation Operations for Disasters
- Emergency Transportation Operations for Disasters
- Interagency Agreements / Cooperation / MOUs
- Local government/MPO/RTPA cooperation
- NOCoE
- Performance Management
- Public safety agency collaboration
- TSMO Culture
- Traffic Incident Management
- Traffic Incident Management
- Traffic Incident Management
- Traffic Incident Management
1. All four agencies managing operations in Southern Nevada contributed to the development of the Waycare Platform to advance operations.
2. A decrease in response time was seen in the first few weeks of the pilot program.
3. How the Wayca
Talking TIM Webinar Series: May 2019
- 2019
- Associate Engineer
- CEO / GM / Commissioner
- Director / Program Manager
- Engineer
- Learning
- NOCoE
- Networking
- Presentation
- Presentation
- Principal Engineer
- Researcher/Academic
- Senior Engineer
- Traffic Incident Management
- Traffic Incident Management
- Traffic Incident Management
- Traffic Incident Management
- Webinar
- Webinar
- Webinar
The Talking TIM webinar series brings to your desk the great and varied work happening on the ground and around the country in traffic incident management. Topics touch on issues of relevance for TIM executives, managers, operators, and responders. Be sure to tune in to each se
2018 NOCoE Annual Report
- NOCoE
- Publications
The 2018 NOCoE Annual Report briefly outlines the key accomplishments made by NOCoE and the the Transportation Systems Management and Operations (TSMO) during 2018. The report features:
NOCoE's engagement with TSMO practitioners How NOCoE is improving how we transfer knowledge The a2019 Regional and Local Agency Peer Exchange
- 2019
- Automated Vehicles
- Automated vehicles
- Best Practice
- Best Practice
- Business Processes/Policies and Procedures
- Communicating Reliability Information
- Connected Vehicles
- Connected Vehicles
- Corridor and Arterial Traffic Management
- Integrated ITS Deployment
- Leadership
- Leadership/Championship
- Learning
- Life Cycle Asset Management
- Local government/MPO/RTPA cooperation
- Maintenance and Operations
- Municipal Operations
- NOCoE
- Networking
- Organizational Models
- Performance Management
- Planning
- Planning for Operations
- Position Descriptions, Recruitment and Retention
- Procurement Approaches
- Program Status/Authorities
- Regional Traffic Signal Operations & Program Management
- Rural ITS
- Statewide and Regional Integration
- Strategic Planning
- TSMO Culture
- Tools for Small Agencies
- Transportation Management Centers
- Transportation Management Centers (TMC / TOC)
- Webinar
- Workshop
- Workshop
On May 8-9, 2019 the National Operations Center of Excellence hosted a Regional and Local Agency Peer Exchange in Phoenix, Arizona. The peer exchange brought together regional and local agencies from across the US to discuss the deployment of TSMO practices with various regional and local structu