In April 2021, the National Operations Center of Excellence hosted a virtual peer exchange on data governance for TSMO. The peer exchange brought together 30 participants from 12 agencies representing different jurisdictions across the country. The peer exchange was kicked off by several presentations and discussions on how to better integrate the organization's programs and offices for Data Governance. Next, the processes and partnership elements of the data governance were discussed. Once a framework of discussion was established, two aspects of strategic-level decision making for TSMO were discussed: (1) Current data needs for decision making; (2) Future data needs for decision making. The peer exchange was concluded with a roundtable discussion on organization and workforce implications for TSMO Data Governance.
The participating agencies shared their data governance framework and example definitions of the roles and responsibilities that have helped them establish a common understanding of all agency staff about “what is data governance”. The agencies also shared their experience in the data business planning process where they went through the exercise of identifying challenges, gaps, solutions, and action items to ensure maximum efficiency in managing data. Specific examples included MnDOT Data Business Plan, Iowa DOT Data Management Action Plan, Iowa DOT Data Management Business Plan, Iowa DOT Data Management Strategic Plan, and Washington DOT's COVID-19 dashboard as well as presentation slides and shared resources that are available on the peer exchange resource page here.
Workforce recruitment and retention remain a challenge for TSMO professionals, especially for the data management roles. Currently, the appropriate set of classifications does not exist for hiring operations-related data positions. Several agencies shared their current example position descriptions (Minnesota DOT, Tennessee DOT, and MARC). Additionally, multiple areas of TSMO were identified where a trend of increased demand is observed which included field technician-type support, traffic signal maintenance services, related IT services, and TMC management.
Please download the full report that is available here to view more details including attendee polls, presentation summaries, captured discussions, and shared resources.