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The AASHTO Transportation Systems Management and Operations Guidance is a web-based self-assessment guidance was designed for transportation agency managers whose span of control relates to the operations and management of the roadway system. Audiences include policy makers and program managers r
These three documents are guidance on improving agency capability in TSM&O with respect to the culture dimension, as developed through NCHRP 03-94 and SHRP2 L06, available in this database. Culture is defined as “the combination of values, assumptions, knowledge and expectations of the agency