NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

Making a TSMO Program the Lifeblood a DOT

Background The Maryland DOT State Highway Administration (MDOT SHA) has become an industry example of how an agency can adapt to a changing transportation environment that fully commits to Transportation Systems Management & Operations (TSMO) principles. The TSMO Strategic Implementation Plan... Learn More

NJDOT Data Driven Approach To Traffic Signal Upgrades

In This Case Study You Will Learn The New Jersey Department of Transportation (NJDOT) maintains and operates more than 2,500 signalized intersections. NJDOT’s Transportation Mobility Division identified the need to develop a tool to both manage signals maintenance and their lifecycle. Development... Learn More

Performance Based Needs Based Maintenance Budget

In this Case Study You Will Learn: A needs based budget (NBB) system has been applied internally to all of Arizona DOT Visual performance measures allow ADOT to make data-driven decisions based on the most recent data available. The NBB process specifically aligns with Arizona’s Lean Management... Learn More

Response to Multiple Vehicle Crash Using Traffic Management Center in Downtown Denver

In This Case Study You Will Learn: Recent adoption of TSMO philosophies allow Denver TMC to be able to actively monitor and manage the impacts of the crash and Interstate closure. Improvement included information dissemination and increased situational awareness The Denver TMC was able to reduce... Learn More

Maintenance Staff Training: Increasing Internal TSMO Knowledge

IN THIS CASE STUDY YOU WILL LEARN: I ncorporating maintenance into the TSMO Division was a major aspect of the TSMO program development in Arizona. High turnover and lack of cross training were the two major issues challenging maintenance units. The Signal, Lighting, and Technical Electrical (SLATE... Learn More

Traffic Incident Management from Good to Great

IN THIS CASE STUDY YOU WILL LEARN Florida was among the first states in the nation where integration of state police computer-aided dispatch (CAD) and RTMC software occurred, which continues to this day. FDOT’s safety service patrol program, known as the Road Rangers, patrols more than 1,500... Learn More

Coordinated Highway Assistance and Maintenance Program (CHAMP)

IN THIS CASE STUDY YOU WILL LEARN: Georgia DOT leverage longstanding collaborations, partnerships, and resources to develop and operate CHAMP. The communications team in Georgia was an essential part of the rollout, both internally and externally. CHAMP now has 51 vehicles equipped with push... Learn More

The Iowa Model: Developing a Multi-Service Layered TSMO Program Plan

IN THIS CASE STUDY YOU WILL LEARN: Iowa DOT has also created an internal TSMO Steering Committee to oversee and guide the TSMO program. Iowa DOT developed a short video to introduce and explain TSMO both internally and to the broader public. News coverage of Highway Helper program has helped public... Learn More

Making Smart Moves By Increasing Camera and Sign Capabilities

IN THIS CASE STUDY YOU WILL LEARN New Jersey DOT deploys ITS devices to increase the state’s transportation systems management and operations (TSMO) capabilities. Camera surveillance system locations were primarily determined by comparing NJDOT’s historical incident data to State, County, and... Learn More

JAWS: Julie's Automated Waste-Removal System

JAWS started with a simple idea: take a standard equipped Emergency Response (ER) truck and retool it to have an automated dropdown skid-plate that can “scoop” debris off the roadway and onto the shoulder where it can then be removed in a safe manner. This quickly removes the debris and eliminates... Learn More