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NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

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Making a TSMO Program the Lifeblood a DOT

  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • Leadership/Championship
  • NOCoE
  • Program Status/Authorities
  • Programming/Budget/Funding
  • Strategic Planning
Background

The Maryland DOT State Highway Administration (MDOT SHA) has become an industry example of how an agency can adapt to a changing transportation environment that fully commits to Transportation Systems Management & Operations (TSMO) principles.

The TSMO Strategic Implem

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Coordinated Highway Assistance and Maintenance Program (CHAMP)

  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • Freeway Operations
  • NOCoE
  • Traffic Incident Management
  • Traffic Incident Management
IN THIS CASE STUDY YOU WILL LEARN: Georgia DOT leverage longstanding collaborations, partnerships, and resources to develop and operate CHAMP. The communications team in Georgia was an essential part of the rollout, both internally and externally. CHAMP now has 51 vehicles equipped with pu
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Florida Department of Transportation Capability Maturity Model Self-Assessment Survey

  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • Leadership/Championship
  • NOCoE
  • Program Status/Authorities
In This Case Study You Will Learn: The Florida Central Office reorganized from an ITS office to TSMO office in 2015. Florida developed a “crosswalk” for performance measures that shared commonalities between TSMO (recurring and non-recurring congestion) and
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Improved Roadway Operations with Operations Task Manager (OTM)

  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • NOCoE
  • Performance Management
  • Project Development
  • Project Development Overview
In this Case Study You Will Learn Florida District 6 developed the OTM to address the surge of TSMO related projects in recent years. OTM automated previous manually centric tasks and provided quality control checks to improve the quality and efficiency of the services provided by District 6
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Incident Management Assistance Patrol (IMAP) Certification

  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • Emergency Transportation Operations
  • Emergency Transportation Operations for Disasters
  • NOCoE
  • Roadway Safety Services / Roadway Safety Patrol
  • Traffic Incident Management
  • Traffic Incident Management
  • Traffic Incident Management
  • Traffic Incident Management
  • Traffic Incident Management
In This Case Study You Will Learn The primary services provided by IMAP drivers include the detection of incidents, removal of vehicles and debris from travel lanes, deployment of emergency traffic control, and assistance of stranded motorists. The certification program currently certifies a
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JAWS: Julie's Automated Waste-Removal System

  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • Equipment Management
  • Maintenance and Operations
  • Maintenance and Operations
  • NOCoE
  • Public safety agency collaboration
  • Roadside Maintenance

JAWS started with a simple idea: take a standard equipped Emergency Response (ER) truck and retool it to have an automated dropdown skid-plate that can “scoop” debris off the roadway and onto the shoulder where it can then be removed in a safe manner. This quickly removes the debris and eliminate

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Job Order Contracts for ITS Maintenance

  • Business Processes/Policies and Procedures
  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • NOCoE
  • Procurement
In This Case Study You Will Learn: Downsides to traditional maintenance contracts include minimal control over workflow and difficulty incorporating unplanned work. In Job Order Contracting, a Construction Task Catalog (CTC) is developed that is comprised of individual tasks, which include m
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Maintenance Staff Training: Increasing Internal TSMO Knowledge

  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • NOCoE
IN THIS CASE STUDY YOU WILL LEARN: Incorporating maintenance into the TSMO Division was a major aspect of the TSMO program development in Arizona. High turnover and lack of cross training were the two major issues challenging maintenance units. The Signal, Lighting, and Technical Electrica
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Making Right on Wrong Way Driver Issues

  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • Detection Systems
  • Emergency Transportation Operations for Disasters
  • Hazard Identification
  • NOCoE
In this Case Study You will Learn Michigan’s strategy to address wrong way driving stems from a series of field reviews and event data. MDOT partnered with Michigan State Polic to create a public information video on wrong way drivers. Active warning systems were installed at areas determi
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Making Smart Moves By Increasing Camera and Sign Capabilities

  • Case Studies
  • Case Studies & Lessons Learned
  • Case Study
  • NOCoE
  • Procurement
  • Procurement Approaches
  • Public safety agency collaboration
IN THIS CASE STUDY YOU WILL LEARN New Jersey DOT deploys ITS devices to increase the state’s transportation systems management and operations (TSMO) capabilities. Camera surveillance system locations were primarily determined by comparing NJDOT’s historical incident data to State, County, an
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