Webinar: Future-Proofing Your Agency through Performance Management

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Start Date:

May 21, 2019 from 1:00 pm – 2:30 pm EDT


Transportation is continuously evolving and becoming more dependent on evidence-based decision-making. The way engineers and planners demonstrate accountability is through implementation of effective, practical, and specific performance measures. We step back from our data swamps and dashboards to reconsider best practices in performance management and how agencies can make the most of their situation, regardless of data, resources, or limitations. This webinar will discuss how to improve performance management efforts, with examples from other sectors and experiences among peer agencies (Iowa DOT and Texas DOT).

Target Audience

Transportation agencies, directors, operations managers, strategic planners, and those responsible for performance measures and performance improvement

Learning Objectives

The webinar learning objectives include:

  • Learn how best business practice in performance management may be applied more effectively to transportation agencies.
  • Understand the importance of tightly linking the cascade through your mission, goals, outcomes, and measures.
  • Recognize context for improvement across organizations in the face of disruption.
  • Bring guiding principles of excellent measures – objective evidence, specific to work area, impactful, staying power – back to your agencies.


Matt Schiemer, Gannett Fleming Inc    
Peter Rafferty, Gannett Fleming Inc
David Putz, Iowa DOT        
Peter Smith, Texas DOT

Event Type:


Organizational Capability Element:

  • Performance Management
  • Performance Measurement

Operations Area of Practice:

  • Performance Management
  • System Performance Definition, Monitoring and Reporting