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Mainstreaming TSMO Through Policies and Processes

Start Date:


PDH Credit



This webinar is part of an FHWA Office of Operations project to support mainstreaming transportation systems management and operations (TSMO) in transportation agencies.  It looks specifically at how policies and processes can be used to mainstream TSMO in an agency, integrate it across divisions, and make TSMO meaningful and useful to staff throughout the organization.  Examples from several transportation agencies are provided to illustrate a range of applications and experiences in mainstreaming TSMO using policies and processes such as:

  • Developing TSMO committees
  • Incorporating TSMO formally into planning and project development
  • Including TSMO in agency manuals and guidance
  • Integrating TSMO in business practices
  • Developing TSMO-focused organizational structures and staff positions
  • Integrating TSMO into agency-wide performance management

Target Audience

State, regional, and local transportation agencies interested in mainstreaming and advancing TSMO in their organizations. This includes managers and staff in the areas of operations, planning, project development, program management, and programming.

Learning Objectives

  • Understand why policies and procedures are important for mainstreaming TSMO
  • Become familiar with six common areas of policies and processes that transportation agencies use to mainstream TSMO
  • Identify opportunities for initiating or improving policies and processes for mainstreaming TSMO


  • Jocelyn Bauer, Program Manager, Leidos


  • Tracy Scriba, Team Leader, Organizing and Planning for Operations, Office of Operations, Federal Highway Administration and Pat Noyes, Pat Noyes & Associates
  • Brent Cain, PE, Director, TSMO Division, Arizona DOT
  • Tim Simodynes, PE, State TSMO Engineer, Traffic Operations Bureau, Iowa DOT
  • Subrat Mahapatra, Director, Asset Management Office and Mohammed Raqib, PE, PTOE, Chief, Mobility Planning and Engineering Division, Office of Transportation Mobility and Operations, Maryland DOT State Highway Administration
  • Douglas Tomlinson, PE, Chief, Highway Safety and Traffic Operations Division, Pennsylvania DOT



Event Type:


Organizational Capability Element:

    Performance Management
    Performance Measurement

Operations Area of Practice:

    Performance Management
    Strategic Planning
    Business Processes/Policies and Procedures
    Planning for Operations