This two-day classroom workshop has been updated to include a wide variety of skills necessary to successfully manage front-line employees and a web-based prerequisite course. The workshop will provide comprehensive training in leadership, working effectively within a team, communication skills, coaching skills, performance gap analysis, motivation, use of positive & progressive discipline, dealing with emotional employees and how to use feedback effectively.
At A Glance
Organization:
Community Transportation Association of America
Topic:
Leadership
Credentials Earned:
Certified Community Transit Supervisor and Recertification
Fees:
All-inclusive CTAA member rate of $6,500 for members and $7,000 for non-members sponsoring this training workshop $600 per member participants and $750 for non-member in an open-enrollment setting
Delivery Method:
Workshop/ Event
Mode:
Transit
Time period:
2 days
Level:
Advanced
Year Created:
2019
Last Updated:
30/06/2025 11:38
Notes:
CTAA, in partnership with the Center for Transportation eLearning (CTeL), has developed a web-based prerequisite course (approximately four hours) to provide the basic skills training necessary for new and veteran managers and supervisors. The web-based program (taken prior to the classroom training) will include the supervisor’s role, succeeding as a new supervisor, communicating effectively, leading your team, coaching and counseling, conflict management and decision making, and transit supervisor responsibilities.
