Overview
This guidebook examines traffic incident management practices that are implemented by transportation management centers on managed lanes. The document examines the unique operating environment of managed lanes from an incident management perspective. The roles of the transportation management center in the managed lane environment are discussed in terms of incident preparedness and real-time incident management activities and support. A comparison of best practices for eight case studies is presented, and an in-depth analysis of the role of the transportation management center in incident management is presented for three of the managed lane facilities examined in the case studies.
Source Organization Location
Washington
DC
Operations Area of Practice
Active Traffic Management (ATM)
Freeway Management
Transit Operations
Transportation Management Centers (TMC / TOC)
Performance Management
Traffic Incident Management
Organizational Capability Element
Performance Management
Freeway Operations
Traffic Incident Management
Technical Understanding
Program Status/Authorities
Role in Organization
Transportation Planner
Public
Senior Engineer
Researcher/Academic
Principal Engineer
Manager / First Line Supervisor
Director / Program Manager
Maintenance Staff
Technician
CEO / GM / Commissioner
Engineer
Operator
Senior Manager
Public Safety Officer
Transit Professional
Associate Engineer
Media / PIO
Publishing Organization
FHWA
Objective
Learning