NOCoE Best Practices: Work Zone Management

Overview

The management of traffic during construction can be complex, requiring a balance between maintaining mobility, ensuring worker and traveler safety, and minimizing disruption to local communities. Work zone management represents a critical component of Transportation Systems Management and Operations (TSMO), emphasizing data-driven decision-making, coordination across disciplines, and proactive communication to improve performance outcomes.

This report highlights four key domains that define effective work zone management practices:

  1. Smart Work Zone Technologies – leveraging intelligent systems to enhance safety, mobility, and real-time information.
  2. Planning and Coordination – integrating construction, operations, and emergency management.
  3. Traveler Information and Public Communication – ensuring that motorists receive timely, accurate, and actionable information.
  4. Performance Measurement and Evaluation – applying data to assess outcomes, refine strategies, and inform future programs.

The following sections synthesize federal, state, and regional agency practices, supported by examples from NOCoE case studies and FHWA resources, to provide actionable insights for practitioners.

Content Type
Best Practice
Issue Date
Tactical Element
Work Zone Traffic Management
TOM Chapters
20.4
View Related
Publishing Organization
NOCoE
Sponsoring Organization
NOCoE