TMS Emerging Topics Series: TMC Operator Performance

This webinar presents issues to consider in support of quantifying, assessing, and reviewing the performance of TMC operators. This webinar also explores performance measures, data collection needs, methodologies for measuring performance, after action reviews, systemic reviews (e.g., regular process, sampling and status updates), and tracking (e.g., dashboards, reports) of TMC operator performance.

This webinar is part of the Traffic Management Center (TMC) Pooled Fund Study (PFS) project and a part of an ongoing webinar series to share information on emerging TMS topics which is being co-sponsored by the National Operations Center of Excellence (NOCoE), TMC PFS, and FHWA (Office of Operations and the Office of Safety and Operations Research and Development).

Speakers:

• Rashad Rice (Maryland State Highway Administration) – Moderator
• Les Jacobson (WSP) – Presenter
• Ashley Hochberger (Iowa DOT) – Presenter
• Ryan Reviere (Louisiana DOTD) and MaryAnn Nickles (Serco) – Presenter
• Rebecca Klein (Wisconsin DOT) and Scott Nauman (AECOM) – Presenter

The previous webinars in the TMC series can be found here.

More resources on TMCs are available here.

Presentations