NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

Incident Management Assistance Patrol (IMAP) Certification

In This Case Study You Will Learn Th e primary services provided by IMAP drivers include the detection of incidents, removal of vehicles and debris from travel lanes, deployment of emergency traffic control, and assistance of stranded motorists. The certification program currently certifies all... Learn More

Improved Roadway Operations with Operations Task Manager (OTM)

In this Case Study You Will Learn Florida District 6 developed the OTM to address the surge of TSMO related projects in recent years. OTM automated previous manually centric tasks and provided quality control checks to improve the quality and efficiency of the services provided by District 6. OTM... Learn More

Implementing Integrated Corridor Management By Meshing Freeway Operations With Arterial Operations

IN THIS CASE STUDY YOU WILL LEARN: How Florida Department of Transportation (FDOT) District 5 successfully implemented Integrated Corridor Management (ICM) to accommodate extreme growth in the region’s population and tourism. The ICM program is integrated with Florida’s traveler information... Learn More

I-85 Bridge Collapse and Rebuild

On March 30, 2017, a massive fire caused a section of Interstate 85 (I-85) in Atlanta to collapse. After the fire was extinguished, it was determined that 700 feet of both the northbound and southbound lanes required demolition and reconstruction, resulting in the closure of a critical stretch of... Learn More

Hurricane Irma Evacuees Use of Florida 511

IN THIS CASE STUDY YOU WILL LEARN: 1. Florida’s 511 system is bilingual, providing information in English and Spanish via social media and their website. 2. Live camera feeds allowed hurricane evacuees to see road conditions on their planned routes. 3. The 511 system messages were seen over 200... Learn More

Hurricane Florence Preparation & Response

In early September 2018, the Eastern United States watched as Hurricane Florence began to grow and strengthen. As the massive storm approached land, it achieved Category 4 status with winds in excess of 130 miles per hour, its center aimed directly at North Carolina. In the week prior to landfall,... Learn More

Georgia's Improved TSMO Maturity Drives A Safer And More Reliable Commute

In This Case Study You Will Learn: How GDOT and the Atlanta Regional Commission completed a capability maturity self-assessment for TSMO. Through various steps and communications channels, GDOT has moved TSMO into the mainstream. How GDOT has successfully enhanced its TSMO maturity and the... Learn More

Florida DOTs Truck Parking Availability System

IN THIS CASE STUDY YOU WILL LEARN: Why a truck parking system is essential to both the efficient movement of goods and the safety of truck drivers. How stakeholder engagement and academic partnerships can be leveraged to build out a statewide truck parking system. Where sponsorship opportunities... Learn More

Florida Department of Transportation Capability Maturity Model Self-Assessment Survey

In This Case Study You Will Learn: The Florida Central Office reorganized from an ITS office to TSMO office in 2015. Florida developed a “crosswalk” for performance measures that shared commonalities between TSMO (recurring and non-recurring congestion) and Capacity (recurring congestion). TSMO is... Learn More

Escanaba River Bridge Deck Warning System

IN THIS CASE STUDY YOU WILL LEARN: How the Michigan Department of Transportation (Michigan DOT) used ITS to give drivers warning of possibly icy conditions. Insight on how coordination with the ITS program office to secure funding, coordination with the consultant (AECOM) and MDOT design units for... Learn More