NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

Making Smart Moves By Increasing Camera and Sign Capabilities

IN THIS CASE STUDY YOU WILL LEARN New Jersey DOT deploys ITS devices to increase the state’s transportation systems management and operations (TSMO) capabilities. Camera surveillance system locations were primarily determined by comparing NJDOT’s historical incident data to State, County, and... Learn More

Making Right on Wrong Way Driver Issues

In this Case Study You will Learn Michigan’s strategy to address wrong way driving stems from a series of field reviews and event data. MDOT partnered with Michigan State Polic to create a public information video on wrong way drivers. Active warning systems were installed at areas determined to be... Learn More

Making a TSMO Program the Lifeblood a DOT

Background The Maryland DOT State Highway Administration (MDOT SHA) has become an industry example of how an agency can adapt to a changing transportation environment that fully commits to Transportation Systems Management & Operations (TSMO) principles. The TSMO Strategic Implementation Plan... Learn More

Maintenance Staff Training: Increasing Internal TSMO Knowledge

IN THIS CASE STUDY YOU WILL LEARN: I ncorporating maintenance into the TSMO Division was a major aspect of the TSMO program development in Arizona. High turnover and lack of cross training were the two major issues challenging maintenance units. The Signal, Lighting, and Technical Electrical (SLATE... Learn More

Mainstreaming TSMO

IN THIS CASE STUDY YOU WILL LEARN: District 4 developed a TSMO Master Plan to identify appropriate TSMO strategies for their corridors. State highways and arterials were addressed in the Master Plan. Coordination with other Districts and MPOs was essential to mainstreaming TSMO. Background Traffic... Learn More

Live 511 Call Center Created Between North Carolina DOT and Correctional Institute for Women

IN THIS CASE STUDY YOU WILL LEARN : 1. How NCDOT avoided a large expense in replacing the aging 511 system. 2. How partnering with the Correctional Institute provided cost savings and resulted in improved customer service. 3. The opportunity provided needed skills to inmates about to reenter the... Learn More

Job Order Contracts for ITS Maintenance

In This Case Study You Will Learn: Downsides to traditional maintenance contracts include minimal control over workflow and difficulty incorporating unplanned work. In Job Order Contracting, a Construction Task Catalog (CTC) is developed that is comprised of individual tasks, which include... Learn More

JAWS: Julie's Automated Waste-Removal System

JAWS started with a simple idea: take a standard equipped Emergency Response (ER) truck and retool it to have an automated dropdown skid-plate that can “scoop” debris off the roadway and onto the shoulder where it can then be removed in a safe manner. This quickly removes the debris and eliminates... Learn More

ITS Heartland's TSMO University Educational Program

Introduction and Background In response to a U.S. Department of Transportation (U.S. DOT) request for additional Transportation Systems Management and Operations (TSMO) delivery methods that were innovative and provided greater impact, ITS Heartland created the TSMO University Educational Program... Learn More

Innovative and Unique Features of the Regional System Management and Operations

IN THIS CASE STUDY YOU WILL LEARN: 1. By 2030, the MAG regions’ roadways will grow by 35%. 2. How the plan identified priority arterial corridors as regionally significant based on a data-driven assessment using safety, reliability, and vehicle-miles-traveled as criteria. 3. The operations plan... Learn More