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Integrated Corridor Management (ICM) Event Documentary: How Does ICM Work in Practice?

Start Date:


PDH Credit



This webinar provides background on the concept of ICM and discusses the characteristics and approach of ICM as compared to traditional traffic management practices.

The webinar walks through a step-by-step overview of elements to carefully consider in the planning stage before embarking on an ICM deployment, what happens during a real ICM event, and Recommended Actions After An Event Occurs.

Target Audience

  • ICM community.
  • Agencies who are either actively operating or considering ICM.
  • Agency leadership and staff that are involved in championing, decision making, or day to day operation of ICM.

Learning Objectives

  • Provide an overview of the Integrated Corridor Management (ICM) approach.
  • Describe an ICM event in real-time.
    • Discuss an example step-by-step process before, during, and after an ICM event.


Neil Spiller, FHWA Ops: Neil Spiller has been with FHWA Headquarters, Office of Operations (HOP) in Washington D.C, since 2003. He is a program manager for three areas: Managed (MLs); Integrated Corridor Management (ICM); and Localized Congestion and Bottleneck Reduction (LBR). In addition, he is the HOP contact and liaison for the discontinued Access Management program, but for which HOP still has national “community activity” presence, promotion and endorsement of AM principles. Prior to coming to FHWA, Mr. Spiller was the Traffic Engineer and Transportation Planner for Frederick County, MD for 11 years, and prior to that, eight years as a private-practice consulting engineer. He obtained his Civil Engineering degree from the University of Maryland.

John Hicks, Noblis: John Hicks is a transportation planner at Noblis with seven years of experience in the transportation industry, focusing on multimodal transportation operations, planning and evaluation, smart cities, mobility on demand, and urban and regional planning. He obtained his planning certification from the American Institute of Certified Planners (AICP) in November 2020. Mr. Hicks has supported various USDOT ITS program tasks, including Integrated Corridor Management (ICM), Mobility on Demand (MOD), ITS Evaluation, Smart Cities, and the Complete Trip – ITS4US Deployment Program. He has conducted or led a wide variety of activities to include research, program/project evaluation, program and strategic planning, stakeholder engagement, and acquisition support. He is a co-author of the “Mainstreaming Integrated Corridor Management: An Executive Level Primer.”



Event Type:


Organizational Capability Element:

    Integrated Corridor Management

Operations Area of Practice:

    Integrated ITS Deployment