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Case Studies & Lessons Learned

The Iowa Model: Developing a Multi-Service Layered TSMO Program Plan

IN THIS CASE STUDY YOU WILL LEARN: Iowa DOT has also created an internal TSMO Steering Committee to oversee and guide the TSMO program. Iowa DOT developed a short video to introduce and explain TSMO both internally and to the broader public. News coverage of Highway Helper program has help
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Case Studies & Lessons Learned

Traffic Incident Management from Good to Great

IN THIS CASE STUDY YOU WILL LEARN Florida was among the first states in the nation where integration of state police computer-aided dispatch (CAD) and RTMC software occurred, which continues to this day. FDOT’s safety service patrol program, known as the Road Rangers, patrols more than 1,500
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Case Studies & Lessons Learned

Incident Management Assistance Patrol (IMAP) Certification

In This Case Study You Will Learn The primary services provided by IMAP drivers include the detection of incidents, removal of vehicles and debris from travel lanes, deployment of emergency traffic control, and assistance of stranded motorists. The certification program currently certifies a
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Case Studies & Lessons Learned

Strategic Planning to Improve Mobility and Safety for the Connecticut-New Jersey- New York Region

In This Case Study You Will Learn The Strategic Plan identified four regional goals; Regional Coordination, Sustainability, Performance Measurement and Management and Planning for the Future. The TRANSCOM Operations Information Center (OIC) works to employ the TSMO solutions identified as a
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Case Studies & Lessons Learned

JAWS: Julie's Automated Waste-Removal System

JAWS started with a simple idea: take a standard equipped Emergency Response (ER) truck and retool it to have an automated dropdown skid-plate that can “scoop” debris off the roadway and onto the shoulder where it can then be removed in a safe manner. This quickly removes the debris and eliminate

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Case Studies & Lessons Learned

Florida Department of Transportation Capability Maturity Model Self-Assessment Survey

In This Case Study You Will Learn: The Florida Central Office reorganized from an ITS office to TSMO office in 2015. Florida developed a “crosswalk” for performance measures that shared commonalities between TSMO (recurring and non-recurring congestion) and
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Case Studies & Lessons Learned

Job Order Contracts for ITS Maintenance

In This Case Study You Will Learn: Downsides to traditional maintenance contracts include minimal control over workflow and difficulty incorporating unplanned work. In Job Order Contracting, a Construction Task Catalog (CTC) is developed that is comprised of individual tasks, which include m
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Case Studies & Lessons Learned

Making Smart Moves By Increasing Camera and Sign Capabilities

IN THIS CASE STUDY YOU WILL LEARN New Jersey DOT deploys ITS devices to increase the state’s transportation systems management and operations (TSMO) capabilities. Camera surveillance system locations were primarily determined by comparing NJDOT’s historical incident data to State, County, an
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Case Studies & Lessons Learned

Transportation Systems Management and Operations Strategic Plan

In This Case Study You Will Learn: Three distinct sets of goals were identified around (1)existing work, (2) enhanced or focused work, and (3) via implementation of new strategies. The TSMO plan incorporated connected vehicle pilot projects. Mainstreaming TSMO in all districts was also a m
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Case Studies & Lessons Learned

Unmanned Aircraft System (UAS) for Collision Reconstruction

In this Case Study You Will Learn: Crash documentation has developed from measuring tape and camera to 3D imaging to significantly benefit the collisions reconstruction process. UAS mounted 3D scanners significantly reduce the time to reconstruct a crash. Increase efficiency allows for mor
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