Business Process Frameworks for Transportation Operations

Overview

This website contains a set of capability maturity frameworks to support the implementation of Transportation Systems Management and Operations (TSMO).

TSMO is a set of integrated strategies to optimize the performance of operations on existing infrastructure through implementation of multimodal and intermodal, cross-jurisdictional systems, services, and projects designed to preserve capacity and improve security, safety, and reliability of a transportation system.

Improving institutional capability and business process is necessary to improve implementation of TSMO strategies. The Strategic Highway Research Program 2 (SHRP2) recognized this need and created the institutional architectures for TSMO as part of the L06 project. Building on SHRP2 results, AASHTO has continued development of this concept and a capability maturity concept was published as part of the TSMO guidance. SHRP2 Implementation activities have successfully used the overall framework to work with State DOTs to develop action plans to improve their TSMO capabilities.

To continue the emphasis on capability maturity and to provide program-level guidance, FHWA developed additional frameworks that focus on improvement actions for specific TSMO program areas. These frameworks are designed for agencies and regions to assess the current strengths and weaknesses and to help develop a targeted action plan for the program area. Agencies can use the tools available on the website to walk through the framework.

Source Organization Location

Washington
,
DC

Operations Area of Practice

    SHRP2 Tools

Content Type

Informational Product

Role in Organization

Transportation Planner
Public
Senior Engineer
Researcher/Academic
Principal Engineer
Manager / First Line Supervisor
Director / Program Manager
Maintenance Staff
Technician
CEO / GM / Commissioner
Engineer
Operator
Senior Manager
Public Safety Officer
Transit Professional
Associate Engineer
Media / PIO

Publishing Organization

FHWA
Issue Date