Institutional Architectures to Improve Systems Operations and Management

TRB / SHRP2 Program


Institutional Architectures to Support Operational Strategies combines both research and guidance relating to the institutional preconditions within state DOTs for effective management of non-recurring congestion. The objective of the project is to identify the preconditions to “institutionalizing” TSM&O as a continuously-improving formal agency program.

This project produced a companion document, Guide to Improving Capability for Systems Operations and Management

Source Organization Location

Washington, DC

Operations Area of Practice

  • ITS standards and specifications
  • ITS System architecture
  • Systems engineering
  • Business Processes/Policies and Procedures
  • Interagency Agreements / Cooperation / MOUs
  • Leadership
  • Organizational Models
  • Performance Management
  • Public-Private Partnerships (PPP)
  • SHRP2 Tools
  • Standards and Specifications
  • Strategic Planning
  • Tools for Small Agencies
  • TSMO Culture
  • Planning for Operations

Organizational Capability Element

  • Planning
  • Programming/Budget/Funding
  • Project Development
  • Performance Measurement
  • Standards and Interoperability
  • System Architecture / Engineering
  • Testing, Verification & Validation (V&V)
  • Leadership/Championship
  • Program Status/Authorities
  • Organizational Structure/Staffing
  • Program Status
  • Recruitment and Retention
  • Local government/MPO/RTPA cooperation
  • Outsourcing/PPP

Content Type

  • Research

Role in Organization

  • Director / Program Manager
  • Engineer
  • Manager / First Line Supervisor
  • Principal Engineer
  • Researcher/Academic
  • Senior Engineer
  • Senior Manager
  • Transit Professional
  • Transportation Planner

Publishing Organization

  • SHRP2 Program


  • Available Tools
  • How-To

Document Downloads

Project Website

Institutional Architectures to Improve Systems Operations and Management

Prime Contractor
Parsons Brinckerhoff
Issue Date
February 21st, 2012
Publication Number
Report S2-L06-RR-1
ISBN Number
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