A Guide to Agency-Wide Knowledge Management for State Departments of Transportation

Overview

TRB's National Cooperative Highway Research Program (NCHRP) Report 813: A Guide to Agency-Wide Knowledge Management for State Departments of Transportation presents guidance for state transportation agencies on adopting an explicit knowledge management (KM) strategy and the ways that organizations have implemented such strategies. KM is an umbrella term for a variety of techniques for preserving and enhancing the knowledge of an organization’s employees and effectively employing that knowledge as a productive asset.

A PowerPoint Presentation also accompanies the report

Operations Area of Practice

    Training and Profesional Development
    Business Processes/Policies and Procedures
    TSMO Culture
    Leadership
    Organizational Models

Organizational Capability Element

    Leadership/Championship

Content Type

Research

Publishing Organization

NCHRP

Project Website

Prime Contractor
Spy Pond Partners Inc.
Issue Date