Overview
This publication provides mid-level managers at transportation and other stakeholder agencies with the resources they need to explain the benefits of traffic incident management (TIM) and TIM cost management and cost recovery to executive leadership. It also provides the same mid-level managers with information that will help them implement TIM cost management and cost recovery techniques. This document focuses on "recoverable costs" related to TIM, as there are costs associated with TIM that cannot accurately be measured or replaced; however, costs related to responder and motorist injury, disability, fatality, and the related medical and societal costs are not addressed here as those issues are addressed in a variety of ways in the existing literature. Costs are classified as being recovered when the program receives full or partial reimbursement from sources outside of the budget. Once costs are recovered, they can pay back the originator or be reinvested for future activity. Costs can be recovered from responsible parties (e.g., insurers, property owners), from associated or interested third parties (e.g., government grants for specific activities), or in the form of payment for service (e.g., incentives based on time or effort).