Overview
The National Operations Center of Excellence hosted the Sustaining TSMO Virtual Peer Exchange to share information between a cross section of agency leaders and principal staff from states, MPOs, and cities with experience in developing and implementing TSMO plans, programs, strategies, and policies in their jurisdictions. This peer exchange benefited from the interaction among organizations of different sizes, breadth, and experience.
The goal was to share successful real world strategic and tactical experience from agencies that have moved into organizationally sustaining of TSMO with those who are looking to advance or expand programs as well as the opportunity to familiarize staff and agencies new(er) to TSMO implementation. There was a thematic emphasis on transferability of successful strategies that can be adapted and applied to other organizations and how these topics related to the best practices found in resources such as the Federal Highway Administration’s (FHWA’s) Business Process Frameworks for Transportation Operations, the (American Association of State Highway and Transportation Officials (AASHTO) TSMO Guidance Capability Maturity Model (CMM) example(s), and in the AASHTO Transportation Operations Manual.
The participants were encouraged to actively participate by sharing their questions, comments, and best practices among each other. Attendees were asked to consider the actions their agency may need to take to align desired goals and objectives of their community and their agency to advance in capability and maturity aligned with the agency’s strategic and operational plans. Participants are able to reach out to presenters for further information or assistance, and were asked how the NOCoE, its partner associations, and FHWA help them in their journey to sustain and advance their TSMO programs.