Role of Transportation Management Centers in Emergency Operations Guidebook

Overview

New technologies and strategies are enabling transportation and emergency management agencies to work together so they can rapidly respond to emergency events, utilize limited resources in a cost-effective way, and improve safety for the traveling public.

Picture of a transportation management center control room with a computer console in the foreground and a video wall in the background.

The purpose of this guidebook from the Federal Highway Administration (FHWA) is to increase communication, collaboration, and cooperation among these agencies so they can effectively respond to a variety of situations from a localized traffic incident to major regional events such as hurricane evacuations. The key is to remove the technical and institutional barriers that prevent TMCs from fully supporting emergency operations.

The guidebook addresses those barriers and provides noteworthy practices on how TMCs and emergency operations can achieve a mutual understanding on the responsibilities, resources, and operational procedures that result in a beneficial relationship for all parties. Throughout the publication are photos showing actual emergency events and the role played by the TMC.

Source Organization Location

Washington
,
DC

Operations Area of Practice

    Transit Operations
    Communications
    Transportation Management Centers (TMC / TOC)
    Performance Management
    Communicating Reliability Information
    Training and Profesional Development
    Business Processes/Policies and Procedures
    Planning for Operations
    Emergency Transportation Operations

Organizational Capability Element

    Performance Management

Document Downloads

TOM Chapters
20.2
19.3
29.1
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Issue Date
Publication Number
FHWA-HOP-12-050