Overview
The TTI research team conducted nine telephone interviews in February 2010. The purpose of the interviews was to gather information regarding the state‐of‐the‐practice of disseminating travel time reliability information. TTI researchers conducted interviews with experts in the public and private sector. As part of the interview, the research team asked questions related to the definition, computation, format, and users of travel time reliability information, as well as current applications and future plans for the dissemination of travel time reliability information. The research team also identified lessons learned and pitfalls related to providing travel time reliability information to the public. This technical memorandum summarizes the information learned from the interviews.