NCHRP Impacts on Practice: Knowledge and Information - Critical DOT Assets

Overview

TRB's National Cooperative Highway Research Program (NCHRP) latest Impacts on Practice explores how guidance from two NCHRP reports have been applied by state departments of transportation to manage resources and run as efficiently as possible. Guidance on knowledge management has helped state departments of transportation train new employees as well as preserve and relay critical information from seasoned employees to the newer staff. Reports that provide knowledge management guidance include NCHRP Report 813: A Guide to Agency-Wide Knowledge Management for State Departments of Transportation and NCHRP Report 754: Improving Management of Transportation Information

Source Organization Location

Washington
,
DC

Operations Area of Practice

    Performance Management
    Standards and Specifications
    Tools for Small Agencies
    Training and Profesional Development
    Strategic Planning
    Business Processes/Policies and Procedures
    Planning for Operations
    Organizational Models

Organizational Capability Element

    Project Development
    Procurement
    Asset Management
    Performance Management
    Planning
    Programming/Budget/Funding
    Scoping

Role in Organization

Transportation Planner
Public
Senior Engineer
Researcher/Academic
Principal Engineer
Manager / First Line Supervisor
Director / Program Manager
Maintenance Staff
Technician
CEO / GM / Commissioner
Engineer
Operator
Senior Manager
Public Safety Officer
Transit Professional
Associate Engineer
Media / PIO
Emergency Manager

Publishing Organization

TRB
TOM Chapters
15.1
6.7
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