Improving Transportation Systems Management and Operations – Capability Maturity Model Workshop White Paper – Organization and Staffing

Overview

This white paper describes example best practices and references material related to the identified implementation plan priority needs. The paper also suggests supportive national actions to improve TSM&O Organization and Staffing – development of a TSM&O organization and staffing gap analysis tool, polling State DOT senior TSM&O managers on needed staff core capacities and identifying related training and educational resources, and reviewing secondary and graduate school curricula for TSM&O best practices and gaps – but also the need to develop new custom-tailored approaches to the issues raised by workshop participants in their implementation plan priorities. Important roles are seen for FHWA, AASHTO, and the National Operations Center of Excellence in supporting these efforts.

Source Organization Location

Washington
,
DC

Operations Area of Practice

    SHRP2 Tools
    Training and Profesional Development

Organizational Capability Element

    Performance Management

Role in Organization

Transportation Planner
Public
Senior Engineer
Researcher/Academic
Principal Engineer
Manager / First Line Supervisor
Director / Program Manager
Technician
CEO / GM / Commissioner
Engineer
Operator
Senior Manager
Public Safety Officer
Transit Professional
Associate Engineer

Publishing Organization

FHWA

Document Downloads

Issue Date