Guidelines for Applying Capability Maturity Model Analysis to Connected and Automated Vehicle Deployment


The Federal Highway Administration (FHWA) has adapted the Transportation Systems Management and Operations (TSMO) Capability Maturity Model (CMM) to describe the operational maturity of Infrastructure Owner-Operator (IOO) agencies across a range of important dimensions. Agencies can use the CMM to develop action plans to move agencies capabilities from one level to the next. In many respects, the connectivity of vehicles and travelers with infrastructure represents the next generation of TSMO advancement. Vehicle-to-infrastructure (V2I) technologies will provide enhancements to many existing TSMO applications and enable many new services that improve safety, mobility, and the environment. Implementation of V2I will require significant improvements in the essential capabilities for effective TSMO as well as require many improvements in agency maturity regarding organization, systems, technology, and business processes. The capability maturity model presented in this report provides a template for IOOs to develop action plans supporting effective and efficient implementation of Connected Vehicle program capabilities. A wide range of agency activities in each key dimension are identified to form the basis for constructing a connected vehicle program plan, or moving an existing connected vehicle program to a higher level of maturity

Operations Area of Practice

  • Automated vehicles
  • Connected Vehicles

Content Type

  • Case Studies & Lessons Learned

Role in Organization

  • CEO / GM / Commissioner
  • Director / Program Manager
  • Engineer
  • Principal Engineer
  • Researcher/Academic
  • Senior Engineer

Publishing Organization

  • FHWA


  • Learning
  • Networking

Document Downloads

Prime Contractor
Kimley Horn and Associates and Cambridge Systematics, Inc
Issue Date
November 9th, 2017
Publication Number
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