Evaluation of the Towing & Recovery Incentive Program (TRIP)

Georgia DOT


This publication evaluates the effectiveness of GDOT’s Towing & Recovery Incentive Program (TRIP). TRIP was introduced in early 2008 to provide monetary incentives to qualified towing operators for the quick clearance of large commercial vehicle incidents. A TRIP certified towing operator receives an incentive payment if they arrive at the incident scene and open all lanes to traffic within timeframes set by the program. TRIP is a critical component to metropolitan Atlanta’s TIM quick clearance program. The report evaluates data from 2008 and 2009 and compares results to 2007 (pre-TRIP) data to estimate clearance time and costs savings. The average TRIP incident cost 71 percent less than a pre-TRIP incident and allowed the roadway to open 165 minutes sooner. A more conservative estimate in clearance time savings resulted in a cost-benefit ratio of nearly 11:1. Detailed discussion of program costs, incidents particulars, incident analysis methodology, and costs and benefits (monetary and nonmonetary) are provided.

Source Organization Location

Atlanta, GA

Operations Area of Practice

  • Interagency Agreements / Cooperation / MOUs
  • Public-Private Partnerships (PPP)
  • Cost / Benefit Analysis
  • Economic and Investment Analysis Tools
  • Emergency Transportation Operations
  • Roadway Safety Services / Roadway Safety Patrol
  • Traffic Incident Management

Organizational Capability Element

  • Economic Analysis of Reliability/Costs and Benefits
  • Evaluation of Operations Strategies
  • Emergency Transportation Operations
  • Traffic Incident Management
  • Local government/MPO/RTPA cooperation
  • Outsourcing/PPP

Content Type

  • Informational Product

Role in Organization

  • Associate Engineer
  • Engineer
  • Manager / First Line Supervisor
  • Principal Engineer
  • Researcher/Academic
  • Senior Engineer
  • Senior Manager
  • Transportation Planner

Publishing Organization

  • State DOTs

Document Downloads

Project Website

GA DOT Towing and Recovery Incentive Program (TRIP)

Prime Contractor
PBS&J and Serco
Issue Date
February 1st, 2011
Publication Number
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