Congestion Management Process: A Guidebook



This guidebook provides practitioners with an understanding of the individual elements of a Congestion Management Process (CMP) and includes practical examples of how to implement a successful process based on lessons learned from MPOs across the country. The document addresses the role of the CMP, a process model on developing a successful CMP, the role of the CMP within the regional transportation planning context, and how visualization can be used as a communication and analysis tool.

Source Organization Location

Washington, DC

Operations Area of Practice

  • Business Processes/Policies and Procedures
  • Data Acquisition, Support and Hosting
  • Planning for Operations
  • System Performance Definition, Monitoring and Reporting

Organizational Capability Element

  • Planning
  • Evaluation of Operations Strategies
  • Performance Measurement
  • Reliability Predictive Models

Content Type

  • Informational Product

Role in Organization

  • Director / Program Manager
  • Engineer
  • Manager / First Line Supervisor
  • Principal Engineer
  • Researcher/Academic
  • Senior Engineer
  • Senior Manager
  • Transportation Planner

Publishing Organization

  • FHWA

Maturity Level of Program

  • Assessment (L1)
  • Deployment (L3)
  • Development (L2)
  • Monitoring (L4)


  • Available Tools
  • How-To
  • Learning

Document Downloads

Project Website

Congestion Management Process: A Guidebook

Prime Contractor
ICF International (Motion Maps, LLC and SAIC)
Michael Grant, Beverly Bowen, Mathew Day, Robert Winick, et al.
Issue Date
April 1st, 2011
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