This Oregon Department of Transportation (ODOT) Transportation System Management and Operations (TSMO) Performance Management Plan grew out of a capability maturity model (CMM) assessment administered with key ODOT staff in 2014. The performance management component of the TSMO program was determined to be one of the least mature and therefore an appropriate program focus area. Table 1 below illustrates the key action items identified in the CMM workshop to improve ODOT’s level score.
Operations Area of Practice
Organizational Capability Element