Overview
The 2017 NITTEC Strategic Plan outlines the steps required for the Niagara International Transportation Technology Coalition (NITTEC) and its leadership to achieve parity with today’s practices and technology standards as a foundation on which to improve and add desired services.
These recommended actions are informed by our examination of NITTEC’s mission, facilities, staff, information technology (IT) infrastructure, services, performance measures, public outreach, committees and organization, per the project scope of work, as documented in The Summary of Findings. We have categorized each recommended action as being (1) immediate, (2) 2-3 years, or (3) 4-7 years, to reflect when NITTEC should commence activity and based on the degree of priority.
We summarize our key findings by noting 10 gaps (i.e., differences between NITTEC’s current practice versus best-in-class practices) and the corresponding 10 action steps required to address them.
