TSMO Workforce Webinar Series: Background, Guidebook, and Resources


This webinar series provides an overview of how the TSMO Workforce Guidebook was developed and the resources that resulted from the completed the NCHRP report and on-going NOCoE efforts.

The TSMO industry, in cooperation with NOCoE, has a long history of how it has tried to elevate the importance of operations by emphasizing the need for new types of jobs and skills. A significant milestone recently reached is the completion of the NCHRP 20-7(408) report that included the TSMO Workforce Guidebook and several other resources. This webinar provides insights from the principal investigators and provide an overview of the products.

Target Audience

  • TSMO Practitioners all career levels
  • HR managers
  • Knowledge Management professionals

Learning Objectives

  • Provide an introduction to the TSMO Workforce Guidebook, resources and efforts for TSMO Workforce Development through NOCoE.


  • Patrick Son, P.E.


  • Eric Rensel: Eric Rensel has been with Gannett Fleming for 22-years and serves as a Vice President at the Firm. Eric serves as the Firm’s national manager for the transportation planning transportation management center business groups. His role is to help set overall Firm strategy in these areas that include advanced mobility, safety, transportation and health, resiliency, and nearly 50 other knowledge areas associated with planning and operations. Eric currently serves as part of the NOCoE Strategic Advisory Committee, serves as the Vice Chair of the ITE Coordinating Council. He helped establish the Automated Vehicle Coalition and served as a member of the Southeast Transportation Workforce Center Operations Discipline Working Group.
  • Stephanie Ivey: Dr. Stephanie Ivey is the Associate Dean for Research with the Herff College of Engineering and a Professor with the Department of Civil Engineering at the University of Memphis. She directs the U of M’s Southeast Transportation Workforce Center and the West TN STEM Hub. Her technical research includes focus on journey to school in urban areas, transportation planning (particularly related to freight impacts), livability assessment in urban communities, and strategies to engage citizens in the transportation planning process. She has a strong record of STEM workforce and education research, with special emphasis on transportation workforce development, partnerships between industry and academia, and increasing representation of women and underrepresented minorities in STEM.
  • Steve Lockwood: With over 50 of experience, Steve Lockwood has a unique background regarding the policy, program, and institutional impacts of new systems and technologies on transportation agencies. Prior to establishing his independent consultancy, he served as Sr. VP of Parsons Brinckerhoff and Associate Administrator for Policy at FHWA.

Organizational Capability Element

  • Education, Training & Professional Activities
  • Organizational Structure/Staffing
  • Program Status
  • Recruitment and Retention
  • Staff Development

Event Type

  • Webinar

Content Type

  • Presentation

Publishing Organization

  • NOCoE

Document Downloads

Project Website

Webinar Recording on YouTube

Issue Date
March 17th, 2020
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