Transportation Management Center Performance Dashboards


The TMC PFS and FHWA jointly sponsored the development of the TMC Performance Dashboard technical report. This report highlights issues to consider and successful practices to support agencies planning, designing, developing, assessing, and using dashboards as they manage and explore opportunities to improve the performance of their TMCs. This report and additional information on the TMC PFS is available electronically at HERE. Additional resources and information can be found on the NOCoE traffic management systems portal HERE. This webinar explores the purpose, concept, and issues agencies should consider with planning, developing and using performance dashboards for their TMCs.

Learning Objectives

  • Describe what is a TMC Performance Dashboard.
  • Discuss how a dashboard can be used to monitor traffic operations.
  • Identify the typical components which support a dashboard.
  • Explain how these dashboards can be used to assess and improve operations.
  • Discuss how a dashboard can be used to convey the benefits of TMCs.

Target Audience

Staff involved with or responsible for the planning, development, management, operation, or funding of services, initiatives, or projects which support or improve TMC capabilities or performance.


Jon Obenberger (FHWA)


  • John MacAdam (Ohio DOT)
  • Mike Tantillo (VHB)
  • Tim Lomax (TTI)
  • Keith Smith (VHB)
  • Mark Sommerhauser (Kansas and Missouri DOTs, KC Scout ITS Project Manager)
  • Christine Shafik (Florida DOT)

Operations Area of Practice

  • Transportation Management Centers (TMC / TOC)
  • Performance Management
  • System Performance Definition, Monitoring and Reporting

Organizational Capability Element

  • Performance Measurement

Event Type

  • Webinar

Content Type

  • Presentation

Publishing Organization

  • NOCoE

Document Downloads

Project Website

View webinar recording on YouTube.

Issue Date
July 21st, 2020
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