SSP Idea Sharing Network: Push/Pull/Drag Methods



On December 4, 2019, will host its fourteenth Safety Service Patrol Idea Sharing Network webinar with support from NOCoE. The topic, which was selected by attendees of the previous session, is Push/Pull/Drag Methods. Presenters will explore best practices for removing vehicles from travel lanes and the right of way. Each method will be explored in detail. There will be an opportunity for questions and answers following each presentation. Target Audience: Safety Service Patrol professionals, including managers, supervisors, patrol operators, etc. and FHWA Division Administrators Learning Objectives: To share best practices across the Safety Service Patrol industry for removing vehicles from travel lanes and the right of way.



John McClellan, Freeway Operations Supervisor, Minnesota DOT Presenters

Keith David, Rapid Response Team Leader, Colorado DOT: Keith David is a Rapid Response Team Leader with the Colorado Department of Transportation. In this role, Mr. David works with Safety Patrol Operators in his area at incidents along with the operations center at the Eisenhower-Johnson Memorial Tunnels. Prior to his current role he worked with IncidentClear as a Safety Patrol Operator in Colorado. He also has a background in firefighting. He was a Firefighter in the US Army Reserves including a year deployment to Iraq and he was a volunteer firefighter in his hometown back in Pennsylvania.

Scott Yinger, Deputy Director, CHART Operations, Maryland DOT State Highway Administration: Scott Yinger is a retired trooper from the Maryland State Police after 27.5 years of service. He last held the rank of Major and served as Assistant Chief of the Field Operations Bureau. After his retirement in 2011, Mr. Yinger became employed with the Maryland Department of Transportation’s State Highway Administration, Office of CHART & ITS Development where he managed the Emergency Response Patrols and now as Deputy Director of Operations, oversees the Statewide and Regional Operations Centers, as well.

John Sullivan, Highway Response Supervisor 1, Tennessee DOT: John Sullivan is a Highway Response Supervisor 1 with the Tennessee Department of Transportation ‘HELP’ Unit serving Nashville and Middle Tennessee since 1999. Mr. Sullivan is also a Lieutenant FF with the Pegram FD, and a TIMS, EVOC, and Vehicle Extrication Instructor. He recently received a meritorious Lifesaving award from TDOT in October 2019 for rescue of a man from a burning structure while on patrol with TDOT’s ‘HELP’ Unit in 2018.

Eric Hemphill, Director of Traffic and Incident Management, North Texas Tollway Authority: Eric Hemphill is the North Texas Tollway Authority’s (NTTA) director of traffic and incident management. At NTTA, the Traffic and Incident Management Department is responsible for the safety of all employees and customers on the roadways. Mr. Hemphill also volunteers in his community having served in various roles with the Texas Public Works Association, Corporate Challenge benefitting Texas Special Olympics, the City of Murphy Texas, and his local school PTA Board of Directors. He also serves as a panel member on a National Cooperative Highway Research Program (NCHRP) project to develop traffic control devices and countermeasures to reduce wrong way driving incidents. • Jason Josey, Highway Incident Response Manager, Georgia DOT: Jeff Phillips is the Assistant Manager of the HERO Unit overseeing Operations, Training and Fleet. He has been with HERO for four and a half years as an Operator, FTO and Acting Supervisor before being promoted to Assistant Manager. Mr. Phillips retired from Clayton County Fire Department as a Lieutenant after 31 years of service.

Operations Area of Practice

  • Traffic Incident Management

Organizational Capability Element

  • Traffic Incident Management

Event Type

  • Webinar

Content Type

  • Presentation

Role in Organization

  • Associate Engineer
  • Engineer
  • Principal Engineer
  • Researcher/Academic

Publishing Organization

  • NOCoE


  • Learning
  • Networking

Document Downloads

Project Website

Click Here To View Webinar

Issue Date
December 4th, 2019
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