2018 Performance-Based Contracting Peer Exchange

National Operations Center of Excellence


On June 18th - 19th, 2018 the National Operations Center of Excellence hosted the Performance-based Contracting peer exchange in Detroit, Michigan. In this peer exchange, the State DOTs discussed and shared the successes and challenges of executing a performance-based contract with a focus on Traffic Operations Centers and Freeway Service Patrols. Click here to download a summary of meeting content.

The Peer Exchange Proceeding Document provides a summary of the peer exchange conversation and content in the following sections:

  • Lessons Learned and Best Practices
  • State DOT Experience
    • Michigan DOT
    • Texas DOT
    • Florida DOT
    • Iowa DOT
    • Virginia DOT
  • Appendices (Appendix A: Meeting Agenda & Attendance, Appendix B: Performance-based contract language sample from Florida DOT district 4, Appendix C:Relevant Sources and Links, and Appendix D:Michigan DOT Transportation Operations Centers)

Representatives from the following agencies participated in this peer exchange:

  • Texas DOT/Serco
  • Virginia DOT/HW Lochner
  • Michigan DOT/AECOM
  • Florida DOT
  • Florida Turnpike Enterprise
  • Maryland State Highway Administration
  • Iowa DOT
  • Gannett Fleming

Attendees, representing six regions and a total of fifteen agencies, each presented on specific experiences and best practices for executing a performance-based contract. Several documents, reports, and presentations were shared as part of this peer exchange that can be found on this page in the Downloads section.

Other Related Sources & Links:

Operations Area of Practice

  • Transportation Management Centers (TMC / TOC)
  • Emergency Transportation Operations
  • Roadway Safety Services / Roadway Safety Patrol

Event Type

  • Meeting
  • Workshop

Content Type

  • Best Practice

Publishing Organization

  • NOCoE

Document Downloads

Issue Date
June 18th, 2018
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