NOCoE TIM Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Below are a list of all case studies related to traffic incident management, including response to major incidents and hurricanes.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

All NOCoE case studies are available here.

Truck Safety Warning System

IN THIS CASE STUDY YOU WILL LEARN: An automated warning system alerts truck drivers of critical situations with relevant warning signals and alert messages A traffic operations center (TOC) is able to verify a truck rollover by using one of the NJDOT’s traffic surveillance cameras and thus... Learn More

Transportation Systems Management and Operations Strategic Plan

In This Case Study You Will Learn: Three distinct sets of goals were identified around (1)existing work, (2) enhanced or focused work, and (3) via implementation of new strategies. The TSMO plan incorporated connected vehicle pilot projects. Mainstreaming TSMO in all districts was also a major... Learn More

Traffic Incident Management from Good to Great

IN THIS CASE STUDY YOU WILL LEARN Florida was among the first states in the nation where integration of state police computer-aided dispatch (CAD) and RTMC software occurred, which continues to this day. FDOT’s safety service patrol program, known as the Road Rangers, patrols more than 1,500... Learn More

TN DOT Partners with State Universities to Enhance TSMO Research, Communications, and Innovation

IN THIS CASE STUDY YOU WILL LEARN: 1. How the Tennessee Department of Transportation leveraged the resources of universities to enhance TSMO research, communication and innovation in the state. 2. How TDOT and the universities developed strategies for improving standardization of maintenance... Learn More

Thermal Imaging Wrong Way Vehicle Detection System

IN THIS CASE STUDY YOU WILL LEARN: How the coordinated use of thermal imaging cameras, software and processes can detect wrong way vehicles for quick alerts and response. How agencies partner together to be an effective team. How the system creates data for research to prevent future wrong way... Learn More

The Iowa Model: Developing a Multi-Service Layered TSMO Program Plan

IN THIS CASE STUDY YOU WILL LEARN: Iowa DOT has also created an internal TSMO Steering Committee to oversee and guide the TSMO program. Iowa DOT developed a short video to introduce and explain TSMO both internally and to the broader public. News coverage of Highway Helper program has helped public... Learn More

The Incorporation of Transportation Systems Management and Operations (TSMO) Enables Utah DOT to Effectively Manage the 2017 Solar Eclipse and Respond to a Large Scale Event

IN THIS CASE STUDY YOU WILL LEARN: 1. How Utah’s TSMO program helped the state address a wide range of transportation challenges. 2. Why communications is an essential aspect of transportation operations. 3. That utilizing multiple TSMO strategies is the key to responding to a large-scale event... Learn More

The Benefit of Collaboration Between Governments and Academic Institutions

IN THIS CASE STUDY YOU WILL LEARN: 1. Oregon State University’s School of Electrical Engineering and Computer Science partnered with the Oregon Department of Transportation (ODOT) on more than 50 software development projects. 2. Students offered fresh perspectives and new problem-solving... Learn More

Tennessee: Lessons learned from 2017 Solar Eclipse

On August 21, 2017, a total solar eclipse moved west to east across the United States, covering fourteen states. This was a special event that required extensive planning by transportation agencies across the united states. It is important to look back at the 2017 Total Eclipse to see how state and... Learn More

Tennessee Advanced Traffic Incident Management Training

IN THIS CASE STUDY YOU WILL LEARN: 1. Trainers in Tennessee delivered the basic traffic incident management course to more than 113,000 emergency responders from 2013 to July 2015. 2. The Tennessee Department of Transportation (TDOT) and Tennessee Highway Patrol set out to create an advanced course... Learn More