The Transportation Research Board's (TRB) second Strategic Highway Research Program (SHRP 2) Reliability Project developed software titled E-tool for Business Processes to Improve Travel Time Reliability (SHRP-2 LE-34 e-Tool) that explores an e-tool to assist transportation agencies when evaluating their processes to improve travel time reliability.

The e-tool's design was based on SHRP 2 Report  SHRP 2 Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability . It directly follows the seven step process outlined in the guide, as well as utilizes the case studies in S2-L01-RR-2.