Detroit DOT Teams With Startup to Improve Transportation
The oft-maligned Detroit Department of Transportation is using a pro bono analytics service in an attempt to improve performance.
A Washington, D.C.-based startup called Transit Labs is preparing a series of reports for the bus agency, and measurable changes — such as more buses running on time — could happen by summer.
The initial analysis has shown what everyone already knows: DDOT buses struggle to arrive on time, the routes are inefficient, some stations are not where people and jobs are located, and one-third of city buses never leave the garage because of maintenance problems.
The agency also struggles with costs, staffing, maintenance and financial record-keeping breakdowns that have drawn federal reproach.
Such problems have led to DDOT users taking 11 million fewer trips on the system over the past four years.
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