Measuring and managing system performance is a fundamental element of an agency’s overall approach to Transportation System Management and Operations (TSMO). Identifying the impacts that different transportation strategies are having on safety, mobility and accessibility will help agencies prioritize their multi-modal investments, adjust operating strategies, and demonstrate the value of their transportation programs. This course discusses the fundamental elements of a transportation performance management program, including how performance measures can be developed and applied, data and analysis tools to support performance monitoring, and how performance outcomes can be used.
