Overview
During one transportation CEO’s tenure, there were four major snowstorms, two major tornados, and a flood event spanning the longest duration in U.S. history. Another CEO experienced the “perfect storm” in his first emergency response situation—the loss/retirement of critical experienced staff, inaccurate information, and new leadership that was not prepared—that turned a localized weather event into a statewide emergency, stranding hundreds of trucks and motorists for more than 20 hours and closing major highways for four days. As these examples demonstrate, learning emergency response “under fire” is an all-too-common experience. Senior executives who lead state departments of transportation (DOTs) have the responsibility of planning, delivering, operating, and maintaining a transportation network that includes over four million miles of roads serving local, regional, and national travel needs, along with many rail lines, bus and rail transit systems, ferries, ports, and waterways. An agency’s emergency preparedness capabilities—preparing for, responding to, and recovering from a major event—are critical to safe and efficient operation of the nation’s transportation network.Operations Area of Practice
Active Traffic Management (ATM)
Strategic Planning
TSMO Culture
Planning for Operations
Organizational Capability Element
Procurement
Performance Management
Traffic Incident Management
Emergency Transportation Operations
Active Traffic Management/Travel Demand Management/Pricing
Content Type
Best Practice
Role in Organization
Transportation Planner
Senior Engineer
Researcher/Academic
Principal Engineer
Manager / First Line Supervisor
Director / Program Manager
Maintenance Staff
Technician
CEO / GM / Commissioner
Engineer
Operator
Senior Manager
Transit Professional
Associate Engineer
Emergency Manager