ADVANCING TSMO: Making the Business Case for Institutional, Organizational, and Procedural Changes

Overview

Transportation Systems Management and Operations (TSMO) presents a key opportunity for transportation agencies today and many agencies have recently been making a significant effort to better leverage TSMO to improve system performance in a cost effective way. This guide explores how a transportation agency’s established Institutional, Organizational, and Procedural (IOP) “way of doing business” can be changed to reduce barriers and increase capabilities for effective TSMO through the development of a business case for TSMO IOP.

Operations Area of Practice

    Business Processes/Policies and Procedures

Content Type

Case Studies & Lessons Learned

Role in Organization

Researcher/Academic
Principal Engineer
Director / Program Manager
CEO / GM / Commissioner
Senior Manager
Associate Engineer

Publishing Organization

FHWA

Objective

Learning

Document Downloads

Author
Steve Lockwood, Erin Flanigan, Katie Blizzard, Gary Euler, Reno Giordano, Lisa Burgess
Issue Date
Publication Number
FHWA-HOP-19-017