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Research

A Transportation Executive's Guide to Organizational Improvement

This report is a guide to state DOT best practice in organizational improvement programs and performance. It provides guidance on determining where and how to start improving organizational effectiveness. Actual state program examples, tips, and data are included among detail on these nine succes

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State-of-the Practice

Training Programs, Processes, Policies, and Practices

This synthesis of practice focuses on the program components required by a DOT to have a sound set of policies, processes, and procedures for planning, developing, implementing, funding, and evaluating state DOT training, development, and education programs. It does not focus on specific DOT trai

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Research

Incorporating Reliability Performance Measures into the Transportation Planning and Programming Processes: Technical Reference

This document is the technical reference for incorporating reliability performance measures into the planning and programming process. It provides a how-to guide for technical staff to select and calculate the appropriate performance measures to support the development of key planning products, i

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Research

Multi-State Transportation Operations Program: Status & Critical Issues

This study organized and documented national knowledge about MSTOPS to prepare a foundation for further research and training. A workshop was held in June 2004 to gather the knowledge.
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Research

Measuring and Communicating the Effects of Incident Management Improvements

Measuring and Communicating the Effects of Incident Management Improvements, (Cambridge Systematics). This study has developed a summary of best practice for measuring and communicating the effects of incident management programs.
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State-of-the Practice

Recruiting and Retaining Individuals in State Transportation Agencies

This synthesis summarizes the state of the practice (in 2002) of recruitment and retention at state transportation agencies. The results of this synthesis are based on survey responses from 27 transportation agencies. The report includes:  

Observations on recruitment and retentio
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Research

Managing Change in State DOTs - Scan 4 of 8: Innovations in DOT Communications, Image, and Positioning

This report examines state DOT communications (internal and external), image (what people think of the agency), and positioning (the ways DOTs choose to gain support and funding for programs and projects). Those agencies that were most advanced focused on improving both internal communications wi

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Research

Leading Practices in Modifying Agency Organization and Management to Accommodate Changing Transportation System Technologies

This report summarizes the findings from the scan “Leading Practices in Modifying Agency Organization and Management to Accommodate Changing Transportation System Technologies.” The purpose of the scan was to investigate and exchange information about how Departments of Transportation (DOTs) are

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Informational Product
Research
Tips & Trends

2023 TSMO Trends Survey

The 2023 TSMO Trends Survey provides information in 3 parts:

Part 1: Attract, develop, sustain, and expand the TSMO workforce

Part 2: Accelerate deployment of current and emerging TSMO practices (technology and strategies)

Part 3: Mainstream TSMO as a core function o

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