NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

Improved Roadway Operations with Operations Task Manager (OTM)

In this Case Study You Will Learn Florida District 6 developed the OTM to address the surge of TSMO related projects in recent years. OTM automated previous manually centric tasks and provided quality control checks to improve the quality and efficiency of the services provided by District 6. OTM... Learn More

Incident Management Assistance Patrol (IMAP) Certification

In This Case Study You Will Learn Th e primary services provided by IMAP drivers include the detection of incidents, removal of vehicles and debris from travel lanes, deployment of emergency traffic control, and assistance of stranded motorists. The certification program currently certifies all... Learn More

Innovative and Unique Features of the Regional System Management and Operations

IN THIS CASE STUDY YOU WILL LEARN: 1. By 2030, the MAG regions’ roadways will grow by 35%. 2. How the plan identified priority arterial corridors as regionally significant based on a data-driven assessment using safety, reliability, and vehicle-miles-traveled as criteria. 3. The operations plan... Learn More

International Border Wait Time Reliability Between Western New York and Southern Ontario

IN THIS CASE STUDY YOU WILL LEARN: How multiple agencies across international borders worked together to collect useful data. How personal Wi-Fi/Bluetooth enabled devices were used to collect data on wait time in vehicles. How data collected allows the capability to provide the traveling public... Learn More

Interoperability Communications in TIM

IN THIS CASE STUDY YOU WILL LEARN: How an off the shelf interoperability platform MutuaLink can provide interoperability between communications centers, field units, and partner agencies in the event of large- scale regional emergencies. How the interoperability was used to increase interagency... Learn More

ITS Heartland's TSMO University Educational Program

Introduction and Background In response to a U.S. Department of Transportation (U.S. DOT) request for additional Transportation Systems Management and Operations (TSMO) delivery methods that were innovative and provided greater impact, ITS Heartland created the TSMO University Educational Program... Learn More

JAWS: Julie's Automated Waste-Removal System

JAWS started with a simple idea: take a standard equipped Emergency Response (ER) truck and retool it to have an automated dropdown skid-plate that can “scoop” debris off the roadway and onto the shoulder where it can then be removed in a safe manner. This quickly removes the debris and eliminates... Learn More

Job Order Contracts for ITS Maintenance

In This Case Study You Will Learn: Downsides to traditional maintenance contracts include minimal control over workflow and difficulty incorporating unplanned work. In Job Order Contracting, a Construction Task Catalog (CTC) is developed that is comprised of individual tasks, which include... Learn More

Lake 90 Variable Speed Limit Corridor

IN THIS CASE STUDY YOU WILL LEARN: How ODOT initiated TSMO thinking by recognizing the need for Variable Speed Limit Corridors and lobbying for legislation change How OHGO, Ohio’s traveler information system, helped to communicate the variable speed limit changes during dangerous weather along with... Learn More

Live 511 Call Center Created Between North Carolina DOT and Correctional Institute for Women

IN THIS CASE STUDY YOU WILL LEARN : 1. How NCDOT avoided a large expense in replacing the aging 511 system. 2. How partnering with the Correctional Institute provided cost savings and resulted in improved customer service. 3. The opportunity provided needed skills to inmates about to reenter the... Learn More